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Field Automation Engineer-Germany
• Freiburg im Breisgau, Baden- Württemberg
[...] in life science robotic automation and integration. Our award-winning no-code software tools enable vital research to be done quickly while freeing scientists to address additional scientific challenges. Our solutions are placed in the top accounts worldwide, including the top pharmaceutical,
agricultural, clinical, diagnostics, and biotech companies. Our work impacts the world by accelerating productivity, discovery cures. Our team is passionate about our mission to enable discoveries in life science by coupling our software platforms with data and robotics. Biosero is the fastest-growing software company in the life sciences space. We have been voted the best place to work for many years. What You Will Do Biosero is looking for driven Engineers to join our robotic automation team and help us build, install, and support world-changing laboratory and industrial robotic automation systems. As a member of the team, you would be working with constantly evolving technologies such as collaborative and mobile robotics, machine vision, machine learning, artificial intelligence, and more We are looking for a passionate
engineer who is excited to learn and develop along with our company as we develop remarkable, innovative products. This position requires 50-70 travel (travel is planned in advance) . Target Location for the Role: Germany Responsibilities: Support automation projects from build phase through site installation Conduct operational acceptance testing of components Conduct customer training at customer site Conduct Green Button Go instrumentation driver testing and troubleshooting Work closely with all Biosero customers to support Green Button Go scheduling software, GBG Suite software products and Transfer Map liquid handling software Work closely with Biosero sales, applications, software, and other integrations team members to assure customer success and account growth Promote and support service agreement sales Regularly write technical documentation, including knowledge base [...] notes, technical bulletins, and troubleshooting procedures Performs all other duties as assigned Qualifications: At least an associates or bachelors degree in a physical science such as engineering, computer, mechanical or comparable field At least 3 years of experience in laboratory
equipment or field service support Ability to debug networking issues Software/ programming skills a plus, especially with C # Experience in Pharma/ Life Science industry and using laboratory instruments from Hamilton, Beckman, Tecan, Agilent, etc. is preferred Proven troubleshooter/ problem solver with strong analytic skills and a determination to find win/ win solutions Must be comfortable in role as a subject matter expert and trainer, performing customer training and live software demonstrations Excellent verbal and written communication skills Ability to apply knowledge of installation, repair, and troubleshooting at board, module, and system level Ability to write professional technical reports and procedures Has demonstrated high level of accountability, responsibility, and technical competence Must be task focused and have a results-oriented attitude and [...]