• Berlin Amazon Deutschland E8 Transport GmbH [...] for Site Leads/ Sr Operations Manager. They are responsible to identify opportunities to improve customer experience, productivity, quality and safety thanks to the standardization and improvement [...] Managers (SAMs) and Field Quality Assurance Specialists (FQAs) , (ii) strategic/ tactical plans through stakeholder management of cross- functional and regional teams, (iii) performance management of [...] experience- Proven track record of senior stakeholders engagement- Advanced excel and data analysis skills- Experience in program management, customer research and analytics, and/ or customer experience/ [...]

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