Customer Relationship Management Business Analyst Stellenangebote

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Stellenangebote Customer Relationship Management Business Analyst Jobs bei StepStone

Job gestern gefunden AVALOQ INNOVATION LTD.

Technical Business Analyst- Treasury (m/w/d)

• Bioggio Homeoffice möglich Work-Life-Balance

MEHR

AVALOQ INNOVATION LTD. sucht in Bioggio eine/n Technical Business Analyst- Treasury (m/w/d) (ID- Nummer: 11734576) . Founded and headquartered in Switzerland, Avaloq is continuously expanding its global footprint with around 2, 500 colleagues in 12 countries, and more than 160 clients in 35 countries. We are an industry- leading provider of wealth management technology and services for financial institutions around the world, including private banks and wealth managers, investment managers, as well as [...] API and Microservice technology. With us you can be part of many exciting and challenging projects relating to cutting- edge worldwide banking initiatives. The team follows an agile approach and works with customers and partners to support our extensive global customer base and to provide them with innovative solutions to meet market demands. Software as a Service (SaaS) : We run banking IT for our clients. Your key tasks Analyze business requirements and processes Evaluate possible scenarios and recommend best business and IT solutions Build, parameterize and maintain business IT solutions in Avaloq Participate in implementation workshops Actively manage client relationship by communicating regularly and providing business consulting services to Avaloq customers Prepare reports and project documents concerning new client requirements, [...]

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Job vom 12.09.2024 Principal Consultant PLM (w/m/d) • Hamburg, Berlin Beratungs-/ Consultingtätigkeiten

MEHR

PTC and ITC Infotech have been partners for over 20 years, working together to help customers achieve value from digital transformation. ITC Infotech recently acquired a portion of PTC s implementation services team and has now set up its own business unit called DxP Services, which will be the largest concentration of Windchill PLM services expertise in the industry. PLM experts [...] delivery of SaaS conversion projects globally. Our focus has always been and continues to be getting our customers to value DxP Services will have the perfect mix of reputation, passion, skills, know- how and client relationships, whilst maintaining a deep relationship with PTC. It s an exciting time to join DxP Services, we re expanding and we are looking for Principal [...] a job where you can accompany our customers through their exciting digital transformation projects? Then we d like to hear from you. Tasks Lead process consulting and software integration projects for our clients as a Master Architect for Product Lifecycle Management (PLM) and Industrial Internet of Things (IoT) Create digital transformation roadmaps and customer- specific solution architectures for the implementation and expansion of PTC Windchill and Thing Worx Manage and coordinate project teams Analyze [...] for depression, addictions, bereavement etc. Lunch allowance Qualifications Educational background in Engineering/ Industrial Engineering or Computer Science (Bachelor s or Master s Degree) 8+ years of experience in business process or IT consulting e. g. , as Solution Architect, Business Analyst, Software Developer or in technical project management Able to work autonomously and focus on goals Customer service- oriented Experience in [...]

Job vom 15.07.2024

VP, Leveraged Finance

• Frankfurt, Hesse Jobticket Work-Life-Balance

MEHR

[...] years MBE has offered corporate and investment banking services to both Japanese and non- Japanese corporate customers. Main purpose of the role: Structuring and execution of transactions for private equity and corporate clients, onboarding of new leveraged corporate clients and management of a portfolio of leveraged loans. The core responsibilities of this role are: Conduct industry and company analysis (including M [...] the various Sponsor Coverage and product coverage teams as and when the need arises. Build relationships throughout MUFG to establish a peer network, gather relevant information and help to ensure effective inter- departmental collaboration. Develop a network at the appropriate business levels to create and maintain trust with partner banks and investors on transactions. Support the Relationship Managers to maintain a meaningful level of dialogue with corporate clients post the completion of a transaction to maximise MUFG [...] job and structured training. In order to be successful in the role, you will need the following skills and experience: Working experience including: Experience working within a banking/ advisory or transactional environment. Familiar with credit risk some experience in credit analyst role is advantageous. Experience in all aspects of modelling (M A, LBO and ratings) is essential. Preferred: Transaction experience in [...] manage tight deadlines and different stakeholders. Clear communication skills both written and oral. Strong knowledge of corporate loan and DCM, of M A market and dynamics. Corporate finance principles/ accounting knowledge. Personal requirements: Integrity and Responsibility: Balance Risk with Opportunity. Customer Focus. Demonstrate Global Perspective. Professionalism and Teamwork: Drive For Results. Collaborate and Build Partnerships. Communicate Effectively and Professionally. Challenge Ourselves [...]
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Stellenangebot Customer Relationship Management Business Analyst Job bei Netze BW GmbH

Job gestern gefunden Netze BW GmbH CRM Analyst Vertrieb (w/m/d) • Karlsruhe Teilzeit Homeoffice möglich Abgeschlossenes Studium Betriebliche Altersvorsorge Weihnachtsgeld 30+ Urlaubstage Vermögenswirksame Leistungen

MEHR

Netze BW GmbH sucht in Karlsruhe eine/n CRM Analyst Vertrieb (w/m/d) (ID- Nummer: 11736328) . Über das Unternehmen Gemeinsam alles am Laufen halten- Als größter Verteilnetzbetreiber sind wir in [...] wie Teilzeit und Homeoffice Vielfältige Aufgaben CRM Analyst in Schwerpunkt Vertrieb: Du bist verantwortlich für das vertriebliche Anforderungsmanagement und gestaltest aktiv die Vertriebsstrategie und die nutzerfreundliche Ausgestaltung der CRM- Systemlandschaft mit. Vordenker in: Du antizipierst die Bedarfe eines Direktvertriebs an Customer Relationship Management und digitale Vertriebsunterstützung und konzipierst in enger Zusammenarbeit mit Vertriebsmanagement und Vertriebsaußen- sowie- innendienst neue Lösungen und die Optimierung bestehender [...] koordinierst den Testprozess mit den Key Usern. Trainer in: Du erstellst zielgruppengerechte Schulungsformate und trainierst neue Nutzer innen und Alte Hasen am System. Überzeugendes Profil Abgeschlossenes Studium der BWL, Wirtschaftsinformatik oder in einem vergleichbaren Fachrichtung. Du hast mehrjährige Erfahrung als Business Analyst in, Business Designer in oder Business Consultant in einem CRM- Umfeld und weißt, wie man Epics und User Stories [...]

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Job vom 12.10.2024 BNP Paribas S. A.

Global Relationship Manager (all genders) at Corporate Institutional Banking

• Frankfurt am Main Teilzeit Jobticket

MEHR

BNP Paribas S. A. sucht in Frankfurt am Main eine/n Global Relationship Manager (all genders) at Corporate Institutional Banking (ID- Nummer: 11581970) . In Frankfurt, we are looking for you to join us in a full- time or part- time permanent position as Global Relationship Manager (all genders) at Corporate Institutional Banking BNP Paribas Corporate Institutional Banking is a bridge between large multinationals and mid- sized companies with international business activities (Corporates) and institutional investors and financial service providers (Institutionals) . The division is a leading provider of sustainable financing [...] a comprehensive understanding of each clients business strategy, active marketing and delivering of tailored financing solutions. In accordance with identified client needs, coordinating and mobilizing a range of Corporate Banking services, including Financing, Debt Capital Markets, Global Trade Services, Cash Management, Deposits, FICC, and non- CIB services (such as leasing, factoring, investment, and asset management) . Leading the annual review process, overseeing the clients credit exposure, preparing reports, and presenting findings to key stakeholders. Monitoring the development of the credit risk profile of clients in collaboration with MDs and Analysts/ Associates. Ensuring full compliance with KYC (Know Your Customer) processes and managing all related compliance checks, supported by the Analyst/ Associate. Maintaining and updating corporate banking information to ensure that all meetings, reports and transaction records are aligned with client [...]

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Neu Job vor 6 Std. gefunden Senior Payroll Operations Analyst EMEA (w/m/d) • München, Bayern

MEHR

[...] thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive. Your New Role Join Warner Bros. Discovery as a dedicated EMEA Snr Payroll Operations Analyst within the Global Business Services People and Culture Shared Services Payroll Operations Department. The EMEA Snr Payroll Operations Analyst plays a crucial role in [...] point of contact for German payroll, pension and benefit issues and processes, from various internal teams. Resolve German payroll and pension related inquiries from escalated from employees, agencies, and other internal/ external parties. Manage ticket escalation requests in the case management system for payroll, pension, and benefit issues. Analysis and Documentation: Compile, analyze, and document issues related to payroll, pension, and [...] German and English speaking. Technical Skills: Experience with Workday HR/ Safeguard payroll or other SaaS payroll tools required (SAP or People Soft) with payroll integration and mass data loads (EIB) preferred. Knowledge of Microsoft is required, particularly with MS Excel. Relationship Management: Strong relationship skills. Experienced in building and maintaining effective collaborations. Recognized for reliability, integrity, and trustworthiness. Process Management: Solid [...] and re- engineering. Ability to manage high volume activities on time, in a fast- paced environment. Organizational Skills: Excellent planning, time management, prioritization, and follow- up skills. Has strong analytical skills and attention to detail. Communication Influence: Exceptional communication and customer service skills, capable of conveying complex information clearly at all levels and in German and English. Severely disabled employees are [...]

Job vor 3 Tagen gefunden

Product Owner- SEPA Payments (all genders)

• Wien

MEHR

[...] administrating the Group payment hub infrastructure in terms of systems, processes, and people to execute the clearing settlement of payments, providing the national and international reach to Erste Group Members, Savings Banks, and Foreign Subsidiaries. The unit manages the network relationship with Clearing Houses and external providers and is responsible for steering all payments and settlement operations in the Erste Group. The Unit develops Group Payments Strategy in cooperation with business stakeholders, compliance, and IT. It represents Erste Group in national and international bodies and participates in industry working groups. Your [...] towards the self- organizing scrum/ agile team and additional stakeholders experts. Support business units in defining change requests, and communicate and align with all affected stakeholders. Be responsible for vision and target setting of the solutions towards line and senior management, including preparing material for and presenting to the projects approval bodies, and defining clear KPIs and benefits from the solution. [...] involving Group Members or other entities during respective operations platform regular alignment meetings. Act as a key expert in big (regulatory or market required) projects to provide solutions for the functional area you are responsible for. Act as a business analyst for E2E processes and define Target Operation Models. Your Background University degree in Economics/ Finance/ Technology or Science. Minimum three [...] Product Management, Banking Operations, or Fin Techs/ management consultancy with strong exposure to technology and digitalization. At least 3 years of experience with strategic projects, preferably in a multi- cultural environment. Payments product and process specific knowledge. Project management skills. Customer- oriented with high communication skills. Fluent in English and German. Our Offer We are open- minded, supportive, and always ready [...]

Job vor 3 Tagen gefunden Product Owner- SEPA Payments (all genders) • Wien

MEHR

[...] the Group payment hub infrastructure in terms of systems, processes, and people to execute the clearing settlement of payments, by providing the national and international reach to Erste Group Members, Savings Banks, and Foreign Subsidiaries. The unit manages the network relationship with Clearing Houses and external providers and is responsible for steering all payments and settlement operations in the Erste Group. The Unit develops Group Payments Strategy in cooperation with business stakeholders, compliance, and IT, representing Erste Group in national and international bodies and participating in industry working groups. Your Tasks [...] and priorities towards the self- organizing scrum/ agile team and additional stakeholders experts. Support business units in defining change requests, communicate and align with all affected stakeholders. Responsible for vision and target setting of the solutions towards line- and senior management, e. g. , prepare material for and present to the projects approval bodies, including the definition of clear KPIs and [...] Involve Group Members or other entities during respective operations platform regular alignment meetings. Act as a key expert in big (regulatory or market- required) projects to provide solutions for the functional area you are responsible for. Act as a business analyst for E2E processes and be able to define Target Operation Models. Your Background University degree in Economics/ Finance/ Technology or [...] Product Management, Banking Operations, or Fin Techs/ management consultancy with strong exposure to technology and digitalization. At least 3 years of experience with strategic projects, preferably in a multi- cultural environment. Payments product and process specific knowledge. Project management skills. Customer- oriented and high communication skills. Fluent in English and German. Our Offer We are open- minded, supportive, and always ready [...]

Job vor 3 Tagen gefunden

CRM Analyst Vertrieb (w/m/d)

• Stuttgart, Baden- Württemberg Homeoffice möglich Abgeschlossenes Studium Betriebliche Altersvorsorge Weihnachtsgeld 30+ Urlaubstage Vermögenswirksame Leistungen

MEHR

[...] für zusätzliche Sicherheit. Weitere Benefits: 30 Tage Urlaub Finanzielle Extras wie Urlaubs- und Weihnachtsgeld, Erfolgsbeteiligung, vermögenswirksame Leistungen, betriebliche Altersvorsorge, Energiepreisermäßigung und Kinderzulage Leasing- Angebote für Mobilgeräte und Fahrräder Vergünstigtes Deutschland- Ticket Flexible Arbeitsmodelle wie Teilzeit und Homeoffice Vielfältige Aufgaben CRM Analyst in Schwerpunkt Vertrieb: Du bist verantwortlich für das vertriebliche Anforderungsmanagement und gestaltest aktiv die Vertriebsstrategie und die nutzerfreundliche Ausgestaltung der CRM- Systemlandschaft mit. Vordenker in: Du antizipierst die Bedarfe eines Direktvertriebs an Customer Relationship Management und digitale Vertriebsunterstützung und konzipierst in enger Zusammenarbeit mit Vertriebsmanagement und Vertriebsaußen- sowie- innendienst neue Lösungen und die Optimierung bestehender [...] koordinierst den Testprozess mit den Key Usern. Trainer in: Du erstellst zielgruppengerechte Schulungsformate und trainierst neue Nutzer innen und Alte Hasen am System. Überzeugendes Profil Abgeschlossenes Studium der BWL, Wirtschaftsinformatik oder in einem vergleichbaren Fachrichtung. Du hast mehrjährige Erfahrung als Business Analyst in, Business Designer in oder Business Consultant in einem CRM- Umfeld und weißt, wie man Epics und User Stories [...]

Job vor 5 Tagen gefunden Business Transformation Consultant (m/w/d) • Frankfurt, Hesse Beratungs-/ Consultingtätigkeiten Homeoffice möglich Sabbaticals

MEHR

Job Description: Business Transformation Consultant- Organizational Transformation (m/w/d) We Dream . We Do . We Deliver . About Merkle Merkle, a dentsu company, [...] only integrated experience consultancy in the world with a heritage in data science and our performance, Merkle delivers holistic, end- to- end experiences that promote growth, engagement, and loyalty. Merkles expertise has earned recognition as a Leader by top industry analyst firms, in categories such as digital transformation and commerce, experience design, engineering and technology integration, digital marketing, data science, CRM and loyalty, and customer data management. With more than 16, 000 employees, Merkle operates in 30+ countries throughout the Americas, EMEA, and APAC. For more information, [...] you are responsible for the development of business strategies, considering the end customer, organizational and technology perspectives. You take on the strategic development of national and international clients and develop concrete recommendations for action based on your analysis of the relationship between business goals, content, customer data, technology, media and processes. You lead interdisciplinary teams in large and international pitches and [...]
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Job vor 6 Tagen gefunden

Business Transformation Consultant (m/w/d)

• Frankfurt, Hesse Beratungs-/ Consultingtätigkeiten Homeoffice möglich Sabbaticals

MEHR

Business Transformation Consultant (m/w/d) Job Description: Business Transformation Consultant- Organizational Transformation (m/w/d) We Dream . We Do . We Deliver . [...] only integrated experience consultancy in the world with a heritage in data science and our performance, Merkle delivers holistic, end- to- end experiences that promote growth, engagement, and loyalty. Merkles expertise has earned recognition as a Leader by top industry analyst firms, in categories such as digital transformation and commerce, experience design, engineering and technology integration, digital marketing, data science, CRM and loyalty, and customer data management. With more than 16, 000 employees, Merkle operates in 30+ countries throughout the Americas, EMEA, and APAC. For more information, [...] you are responsible for the development of business strategies, considering the end customer, organizational and technology perspectives. You take on the strategic development of national and international clients and develop concrete recommendations for action based on your analysis of the relationship between business goals, content, customer data, technology, media and processes. You lead interdisciplinary teams in large and international pitches and [...]

Job vor 9 Tagen gefunden Expert Key Account Management (m/w/d) Teilzeit Beratungs-/ Consultingtätigkeiten Teilzeit Flexible Arbeitszeiten Work-Life-Balance

MEHR

[...] effektives Wachstum ermöglichen, neue Möglichkeiten zur Verbesserung unserer Wirkung schaffen oder direkt Einfluss auf die Nachhaltigkeit nehmen. . . bei PAKi möchten wir, dass Du mit Deiner Arbeit etwas bewirken kannst. Lies unten das vollständige Stellenprofil des Expert Key Account Management. Was Du mitbringst abgeschlossenes kaufmännisches Studium oder kaufmännische Ausbildung mit Zusatzqualifikation (Betriebswirtschaft, Logistik, Marketing) Mindestens 3 Jahre B2B- Erfahrung, idealerweise [...] Einleitung von Korrekturmaßnahmen Regelmäßige Kommunikation mit regionalen Großkunden und Einleiten von Korrekturmaßnahmen in allen betroffenen Angelegenheiten Unterstützung bei der Analyse der Gesamtauswirkungen, die sich aus der Einführung neuer Großkunden ergeben regelmäßiger Austausch mit verschiedenen Anspruchsgruppen, z. B. Key Account Manager, Customer Service Manager, Business Relationship Manager IT, Business Analyst Controlling, Regional Key Accounts, Customers Mitwirkung bei unterschiedlichen Maßnahmen (Bsp. 5S Workshop) Vorbereiten und überarbeiten von Arbeitsanweisungen Erstellen von Prozessen [...]
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Job vor 11 Tagen gefunden

Expert Key Account Management (m/f/d) part- time

Work-Life-Balance

MEHR

[...] your sales skills enable our customers to grow effectively, create new opportunities to improve our impact or directly influence sustainability. . . at PAKi, we want you to make an impact with your work. Read the full Expert Key Account Management job profile below. Who you are Completed commercial studies or commercial training with additional qualifications (business administration, logistics, marketing) At least 3 years of B2B experience, ideally in the key account/ logistics sector Experience of working successfully in a highly results- and performance- oriented environment with a focus on customer orientation Proven ability to effectively build relationships at all levels Experience of working in a matrix environment Fluency in written [...] regional key accounts and initiate corrective actions on all affected matters Support in analyzing the overall impact resulting from the introduction of new key accounts Regular exchange with various stakeholder groups, e. g. Key Account Manager, Customer Service Manager, Business Relationship Manager IT, Business Analyst Controlling, Regional Key Account, Customers- Participation in various measures (e. g. 5S workshop) Preparation and revision of work instructions Creation [...]

Job vor 11 Tagen gefunden Presales Solution Consultant, Customer Experience (CX) Solutions • München, Bayern Beratungs-/ Consultingtätigkeiten

MEHR

[...] Solution Consultant is a technical subject matter expert with the advanced ability to develop, position and deliver product- specific solutions during sales cycles while achieving quarterly and annual sales objectives for an assigned territory. As Presales Solution Consultant for our Customer Workflows business unit, you will be responsible for supporting the sales effort, including product customer requirements gathering, demonstrations, product configuration for proof [...] ability to translate technical capabilities into value and benefits is crucial. You will be the product expert that conveys value to address customers business issues. This product is built on Service Now s market leading Now platform and applies service management discipline to improve an organisations service relationships (NPS) with its customers through a 360 degree improvement in customer service processes. [...] the other team members Stay current on competitive analyses and understanding differentiators between Service Now and its competitors. Communicate with both business and technical decision makers Responding to Request for Information/ Proposal documents Supporting Marketing events user conferences, trade shows, analyst demonstrations, webinars etc. Act as the Service Now subject matter expert at executive briefings/ marketing events Qualifications Successful candidates typically [...] solution consulting or sales engineering experience in Customer Experience, CRM, or Customer Engagement industry Proficiency with the Service Now platform or technical expertise with cloud software solutions Pitch perfect communication, writing and presenting skills, with fluency in English essential Demonstrated relationship building skills, with proven success at developing and nurturing relationships up to and including C- level Experience speaking with both [...]

Job vor 14 Tagen gefunden

Data Science Manager London

• Berlin

MEHR

[...] UK and Europe, now is the perfect time to join us on this high- speed journey. Job Description Introducing Data Science Analytics at Trainline Data Science Analytics is central to how we build products, delight our customers and grow our business. Our Data Scientists Analysts are embedded in cross- functional teams which exist across product and marketing. Data Scientists Analysts have a high degree of autonomy and are empowered to drive the success of their teams, using all data and techniques at their disposal. This is a perfect role for a Senior Data Scientist looking to move into management or a hands- on Data Science Manager. You will start in the role in a more hands- on capacity, learning the space and data, with headcount to hire 1 Data Analyst initially and this expected to grow over time. You ll be focussed in Trainline Partner Solutions (TPS) . This is [...] the long- term strategy for the teams at Trainline and ensure we execute on this within the team whilst being responsible for communicating this vision and progress to senior leadership within the company. You will also have a close working relationship with Data Engineering, Machine Learning and BI teams as the data representative in the Pillar leads group to ensure all [...] day one Our values represent the things that matter most to us and what we live and breathe every day, in everything we do: Think Big - Were building the future of rail Own It - We focus on every customer, partner and journey #J- 18808- Ljbffr 19035055 [...]

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Stellenangebote Customer Relationship Management Business Analyst Jobs bei NewScientist Jobs

Job vor 3 Tagen gefunden Southern Water Sustainability Lead • Worthing, United Kingdom, West Sussex Führungs-/ Leitungspositionen

MEHR

[...] role, you will be responsible for effecting change within operational teams building an organisational culture of trust, change awareness acceptance to ensure change initiatives are sustained. Your role will be integral in ensuring change initiatives are closely aligned with the business objectives of compliance, efficiency and customer and utilise a range of change techniques to drive sustainable change including feedback loops to ensure the a plan do [...] key accountabilities will include: Using a range of engagement techniques/ touch points to ensure change initiatives are aligned to key business priorities and ensure buy in from key stakeholders from Area Managers through to frontline field teams Building a change management programme for initiatives and plans to include robust and comprehensive communication plans, monitoring and ensuring these plans are delivered Working closely with the Benefits Business Analyst to address variance, understand reasons for non- sustainable change and instigate plans to address the cultural elements of this Mentor [...] training programmes To be successful in this role, you will have strong proficiency in change management with good background of project management ideally with an exposure of embedding change post transition stage. You will be a confident communicator with excellent relationship building skills and ability to influence to achieve the desired change. Proven tenacity to work at pace with deadlines with [...]

Job vom 12.10.2024 Handelsbanken plc

Data Lineage Engineer

• Manchester, United Kingdom, Greater Manchester

MEHR

Job Introduction Data Lineage Engineer is a key role in our journey to becoming a data driven organisation Working within the UK Data Management function, the role holder is responsible for day to day running of the UK Bank s enterprise data management technology, [...] Bank whilst also helping support the wider change initiatives. Main Responsibilities Position s primary focus will be: Design, develop, and maintain metadata processing solutions using Ab Initio software, to support the Bank s data management policies and standards. Collaborate with business analysts and data architects to understand requirements. Translate business requirements into technical specifications. Develop and implement data integration solutions for [...] normalise and process data for quality validations Experience using data visualisation tools to present complex analysis is essential e. g. Power BI, Tableau, Qlikview Experience working in data quality, data governance or data management or experience working as a Data Analyst or Data Engineer within a Financial Services environment Strong presentation skills both written and oral, experienced in presenting complex data [...] carrying out data audits and requirements gathering Working knowledge of statutory frameworks such as CCPA, GDPR, BCBS and Data Protection Act Experience of leading projects and leading/ influencing a diverse stakeholder group, including senior stakeholders Company Information Handelsbanken is a relationship bank with a decentralised way of working, a strong local presence thanks to a nationwide network of branches, and a long- term approach to customer relations. Each Handelsbanken branch operates as a local business enabling it to make decisions at a local level and provide [...]

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