163 Jobs für Customer Success Agent
Stellenangebote Customer Success Agent Jobs
Job gestern bei Jobleads gefunden
• München, Bayern
[. .. ] a challenge, but as an opportunity. The future belongs to those who keep learning, and we are building it together. At Diligent, youre not just building the [...]
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[...] future-youre an agent of positive change, joining a global community on a mission to make an impact. The Senior Manager, Product Marketingwilllead andbe responsible forour end-to-end go-to-market strategyforcore customer segmentsof Diligent Boardsincluding managing positioning, messagingand pricingforregions within EMEA and APAC. The Senior Manager, Product Marketing will be an expert in understanding our clients and market and build stories to help us engage current and future clients for long-term success, all while creating demand in the market and differentiating us from the competition. This roles impact will touch all parts of the company and help us fuel our growth as the market leader in this space. This role will be responsible for driving the success of Diligents Boards product within [. .. ]
Job vor 11 Tagen bei Jobleads gefunden
Senior AI Product Manager
• Berlin
Jobticket
Senior AI Product Manager (w, m, x) Were looking for a highly ambitious product person to own Nellys Billing
Agent our core AI product that automates consultation documentation and billing [...]
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[...] for German practices and directly drives practice automation revenue. This role is for a toptier, highagency PM who wants full ownership: from user discovery in the practice to AI design, launch, and commercial impact. About Nelly At Nelly, were revolutionizing [. .. ] a clear, outcomedriven roadmap that maximizes practice time savings and revenue, while building compounding products with other automation teams at Nelly. Own the product lifecycle from discovery to launch: synthesize customer feedback, data, and market technology trends into prioritized decisions that balance quick wins with strategic bets. Sharpen the core Billing Agent experience while running new bets like a highintensity PMF labform hypotheses, ship, measure, iterate fast, and make hard tradeoffs between scope, speed, and quality. Visit practices and work onsite [. .. ] + agent quality) to measure impact and deliver worldclass user experience in both software and service. Drive decisions with GTM finance on pricing, rollout, expansion (vertical geo) , and commercial success through precise communication. What youll bring Shipped exceptional B2B/ prosumer products in a highvelocity environment and care deeply about user outcomes and winning with the product. 6+ years in product management, including 12 years building and shipping AI/ ML or dataheavy products (LLMs, STT) , owning complex B2B or workflow [. .. ]
Job vor 13 Tagen bei Jobleads gefunden
• Bremen
[. .. ] development velocity, from code generation and review to testing and deployment automation. Push the boundaries of AIassisted engineering. Manage the technical roadmap: Balance innovation with execution, prioritizing [...]
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[...] initiatives that deliver customer value while building the technical foundation for longterm growth. Navigate tradeoffs between speed, quality, and technical debt. Bridge technical and business leadership: Collaborate closely with leadership to align technical capabilities with product vision, communicate complex technical concepts to nontechnical stakeholders, and ensure engineering investments drive business outcomes. Youll work across [. .. ] LLM technologieswhile shaping how we build, deploy, and scale critical AI infrastructure. What were looking for Musthaves Proven technical leadership experience: 5+ years building and scaling software platforms, with demonstrated success leading engineering teams through rapid growth phases, ideally in Saa S or fastmoving startup environments. Fullstack engineering excellence: Deep expertise across modern web technologies Type Script/ React/ Next. js on frontend and Python on backendwith the ability to make informed architectural decisions across the entire stack. System architecture and scalability expertise: [. .. ] infrastructure at scale. Track record of technical hiring and building engineering organizations from 10100+ people. Experience with hybrid cloud/onpremise architectures, especially in securitysensitive or regulated environments. Comfort with AI agent development and practical understanding of how LLMs can augment development workflows. Previous experience as VP Engineering, CTO, Tech Lead, or similar leadership role in a highgrowth startup. Opensource contributions or technical thought leadership (blog posts, talks, papers) . Experience working with enterprise customers and translating their technical requirements into platform [. .. ]
Job am 26.11.2025 bei Jobleads gefunden
HR People Partner Business Development, Communications, Finance, IT, Legal Vienna
• Wien
[. .. ] in Vienna who provides leadership and guidance on individual HR needs and generate employee insights that influence organisational strategies. Your Responsibilities : Serves as the HR of [...]
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[...] record in SAP Success Factors for employees in the assigned client groups. Provide employees and managers with an available first point of contact for questions and guidance on fundamental HR topics and issues and an individual employee-related HR matters; escalates concerns beyond their scope to HR Business Partners; navigates employees and manager to [. .. ] partner in a matrix environment Strong problemsolving skills and capable of handling multiple issues and/or projects simultaneously and executing to completion Excellent collaboration influencing project management organizational and change agent skills Passionate employee advocate who wants to make a difference in the organization by helping employees succeed Approachable and responsive resource able to connect with employees at all levels Strong customer service focus with a high level of responsiveness Supportive team player with a strong drive to create a positive work environment; ability to diffuse a tense situation Applies solid judgment ensuring integrity compliance confidentiality Strong interest in innovative HR solutions and clear thinker who champions continuous improvement Fluent English both [. .. ]
Job am 20.11.2025 bei Jobleads gefunden
• München, Bayern
[. .. ] a challenge, but as an opportunity. The future belongs to those who keep learning, and we are building it together. At Diligent, youre not just building the [...]
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[...] future youre an agent of positive change, joining a global community on a mission to make an impact. Position Overview The Senior Manager, Product Marketing will lead and be responsible for our endtoend gotomarket strategy for core customer segments of Diligent Boards including managing positioning, messaging and pricing for regions within EMEA and APAC. The Senior Manager, Product Marketing will be an expert in understanding our clients and market and build stories to help us engage current and future clients for longterm success, all while creating demand in the market and differentiating us from the competition. This roles impact will touch all parts of the company and help us fuel our growth as the market leader in this space. This role will be responsible for driving the success of Diligents Boards product within [. .. ]
Job am 15.11.2025 bei Jobleads gefunden
Tech Lead/VP Engineering (all genders)
• Berlin
[. .. ] velocity, from code generation and review to testing and deployment automation. Push the boundaries of AIassisted engineering. Manage the technical roadmap : Balance innovation with execution, prioritizing [...]
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[...] initiatives that deliver customer value while building the technical foundation for longterm growth. Navigate tradeoffs between speed, quality, and technical debt. Bridge technical and business leadership : Collaborate closely with leadership to align technical capabilities with product vision, communicate complex technical concepts to nontechnical stakeholders, and ensure engineering investments drive business outcomes. What were looking for Musthaves Proven technical leadership experience : 5+ years building and scaling software platforms, with demonstrated success leading engineering teams through rapid growth phases, ideally in Saa S or fastmoving startup environments. Fullstack engineering excellence : Deep expertise across modern web technologies Type Script/ React/ Next. js on frontend and Python on backendwith the ability to make informed architectural decisions across the entire stack. System architecture and scalability [. .. ] infrastructure at scale. Track record of technical hiring and building engineering organizations from 10100+ people. Experience with hybrid cloud/onpremise architectures, especially in securitysensitive or regulated environments. Comfort with AI agent development and practical understanding of how LLMs can augment development workflows. Previous experience as VP Engineering, CTO, Tech Lead, or similar leadership role in a highgrowth startup. Opensource contributions or technical thought leadership (blog posts, talks, papers) . Experience working with enterprise customers and translating their technical requirements into platform [. .. ]
Job am 08.10.2025 bei Jobleads gefunden
• München, Bayern
Führungs-/ Leitungspositionen
[. .. ] a challenge, but as an opportunity. The future belongs to those who keep learning, and we are building it together. At Diligent, youre not just building the [...]
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[...] future-youre an agent of positive change, joining a global community on a mission to make an impact. The Senior Solutions Sales Director will be seen as a technical leader, with an expert knowledge of Diligents products. This position will play an instrumental role in driving revenue growth for Diligent for existing and new accounts and is responsible for understanding customer needs, tailoring solutions, and influencing the customers decision to commit by addressing specific and complex challenges. This individual contributor position is responsible for inbound and outbound sales, initial prospect/ customer meetings, pipeline management and accurate forecasting through to deal completion. As a trusted advisor, the Senior Solutions Sales Director plays [. .. ] key element of this position to enable team members to develop a deeper understanding of Diligents products. This position requires a commercially astute individual with a proven track record of success. The Senior Solutions Sales Director embodies our culture and values and has demonstrated experience collaborating with stakeholders to realise shared goals. Key Responsibilities Demonstrates an expert level of technical knowledge in Diligents products and solutions. Uses sound judgment, technical expertise and analytical thinking to propose different solutions to address more [. .. ]
Job am 01.10.2025 bei Jobleads gefunden
Senior Manager, Product Marketing
• München, Bayern
[. .. ] a challenge, but as an opportunity. The future belongs to those who keep learning, and we are building it together. At Diligent, youre not just building the [...]
MEHR INFOS ZUM STELLENANGEBOT
[...] future youre an agent of positive change, joining a global community on a mission to make an impact. The Senior Manager, Product Marketing will lead and be responsible for our endtoend gotomarket strategy for core customer segments of Diligent Boards, including managing positioning, messaging and pricing for regions within EMEA and APAC. The Senior Manager, Product Marketing will be an expert in understanding our clients and market and build stories to help us engage current and future clients for longterm success, all while creating demand in the market and differentiating us from the competition. This roles impact will touch all parts of the company and help us fuel our growth as the market leader in this space. This role will be responsible for driving the success of Diligents Boards product within [. .. ]
Job am 27.09.2025 bei Jobleads gefunden
Führungs-/ Leitungspositionen
[. .. ] as a key leader in our AI organizationessentially a mini-CTO for AI. You will drive innovation, productization, and delivery of AI automation solutions, working across R D, [...]
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[...] product, and customer success. This is a highly hands-on role, combining technical depth with leadership responsibilities. What Youll Do: Lead applied AI research in LLMs, agent frameworks, RAG, embeddings, and multimodal document understanding. Drive productization: transform prototypes into scalable, reliable Saa S and on-prem solutions. Design and refine AI pipelines for automation (prompting, orchestration, validation, continuous learning) . Collaborate with Product, PS, and CS teams to ensure customer requirements translate into robust AI features. Mentor and [. .. ]
Job am 08.09.2025 bei Jobleads gefunden
Principal Architect (f/m/d)
• München, Bayern
Homeoffice möglich
[. .. ] of designing, implementing, and evolving complex, distributed systems successfully shipped and operated in production environments for multiple years. Proven expertise in hardware and software compliance and data [...]
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[...] protection across markets. Success in identifying and implementing shared platform services that serve multiple teams or products, reducing duplication and promoting efficiency. Demonstrated experience integrating software with physical hardware systems, especially for industrial MRI products. Strong background in domain-driven design, microservices architecture, event-driven systems, and data management platforms. Track record of proactively [. .. ] What Makes You Stand Out You simplify under extreme complexity, turning complex ideas into elegantly simple architectures. You are impact-driven and deeply understand that technology serves a purpose, creating customer value in the short and long term. You are a transformation agent, beyond designing systems, exercising inclusive leadership that drives evolution. Benefits International Environment: Join a team with 40+ nationalities across 5 continents, all driven by a shared purpose. Attractive Compensation Package Stock Options: Share in Orbems success. Visa Relocation Support: Seamless support for your move to Germany. Learning Development: 1, 750 [. .. ]
Job am 03.09.2025 bei Jobleads gefunden
Führungs-/ Leitungspositionen
[. .. ] product marketing, corporate marketing, campaigns, growth, partner marketing, telesales, and regional marketing. The CMO will balance long-term brand leadership with near-term growth, aligning closely with Product, Sales, [...]
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[...] and Customer Success to drive measurable business impact. Your responsibilities Define and execute a global marketing strategy that positions Blockbrain as the enterprise standard for secure, scalable AI adoption. Develop and protect a clear, differentiated brand narrative across all channels and regions. Lead integrated demand generation programs that consistently produce high-quality pipeline [. .. ] Collaborate with Customer Success to embed customer advocacy and case studies into the buyer journey. Sponsor thought leadership, PR, and analyst relations to cement Blockbrains authority within the enterprise AI agent category. Build, scale, and mentor a high-performing global marketing team with clear KPIs and a culture of excellence. Implement rigorous marketing performance measurement, attribution models, and actionable insights for optimization. Your profile 15+ years senior marketing leadership experience in B2B Saa S, with proven Product Marketing and Demand Generation expertise. [. .. ]
Neu Job vor 4 Std. bei Jobleads gefunden
Senior Lead AI Software Developer/ Forward Deployed Engineer
Führungs-/ Leitungspositionen
[. .. ] you do and possess the required experience to prove it. However, equally as important you have a growth mindset; keen to drive your own personal and professional [...]
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[...] development. You are customer-focused someone who prioritizes customer success in their work. And finally, youre open and borderless naturally inclusive in how you work with others. Required Technical and Professional Experience 7+ years of experience working as a software engineer with a focus on AI and rapid prototyping Expert coding skills in Python with a deep understanding of software [. .. ] tooling for state-of-the-art agentic frameworks Demonstrated experience with API development, Message Brokers (e. g. , Kafka, Rabbit MQ) , and Microservices integration Knowledge of architecture design regarding modern agent-based systems (including MCP implementation) Experience with modern Dev Ops practices, version control (Git) , and containerization (Docker Kubernetes) Ability to translate complex functional requirements into scalable, reliable software components Preferred Technical and Professional Experience Bachelors degree in Computer Science, related technical field, or equivalent practical experience Experience in a [. .. ]
Neu Job vor 4 Std. bei Jobleads gefunden
Führungs-/ Leitungspositionen
[. .. ] become contributors, significantly accelerating human progress. Our platform unites teams and organizations, breaking down barriers and redefining whats possible in software development. Thanks to products like Duo [...]
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[...] Enterprise and Duo Agent Platform, customers get AI benefits at every stage of the SDLC. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and [. .. ] team, establish disciplined, data-informed sales processes, and stay close to the field by engaging directly with key accounts. Reporting to the VP of Sales, youll work across account management, customer success, marketing, product, engineering, and operations to deliver a consistent, high-quality experience for Git Lab customers and expand our footprint. In this role, youll help shape Git Labs go-to-market motion in MED, drive new logo acquisition and expansion, and influence how we bring our open source and Dev [. .. ]
Neu Job vor 4 Std. bei Jobleads gefunden
Sr Director Global Analytical Process Technology (m/f/d)
• Leverkusen, Nordrhein- Westfalen
Führungs-/ Leitungspositionen
[. .. ] and set the vision and overall technical direction for the team through development of a long-term strategy and technology roadmap that is aligned with our business growth [...]
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[...] strategy and customer needs. Globally lead the innovation of next-generation competitive manufacturing technology. Guide tracking of chemical process technology trends and patent art. Assure strong intellectual property positions and freedom-to-practice for new technologies. Create and manage the global program portfolio, prioritize technical resources, and drive the activities of the global [. .. ] methods to accurately measure the properties of MPM commercial products. Demonstrate leadership in business process improvement by championing tools such as Lean Manufacturing and Six Sigma. Act as strong change agent. Challenge existing orthodoxies and encourage entrepreneurial thinking. Document knowledge and global best practices to enable transfer to all locations. Lead the organization to operate within budget and on planned schedules. Develop capital investment programs and assist in project execution. Oversee the planning and execution ofkeyaspects of capital projects including engineering [. .. ] special projects as needed under the direction ofexecutiveleadership Provide process technology consulting to global manufacturing and product technology Continuous assessment of skills and capabilities (equipment and people) required for future success of Momentive technology organization Deliver presentations to Senior Business Leadership to educate and drive awareness of Process Analytical Technology achievement. Qualifications Advanceddegree or related experience required in Engineering, Chemistry, or related Technology field. Several years global experience in processtechnologyor chemical manufacturing. Several years of relevant technical leadership experience in chemical [. .. ]
Neu Job vor 4 Std. bei Jobleads gefunden
Job Description Get AI-powered advice on this job and more exclusive features. The Agentic Tribe is revolutionizing the chatbot and voice assistance landscape with Gen3, a cuttingedge AI
Agent [...]
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[...] system that pushes the boundaries of conversational AI. Gen3 is not your typical chatbot; it is a goaloriented, dynamic, and truly conversational system capable of reasoning, planning, and adapting to user needs in realtime. By leveraging a multiagent architecture and advanced language models, Gen3 delivers personalized and engaging user experiences, [. .. ] passionate about their craft, is keen to take part in product discussions and cares about helping the team deliver. Great communication skill and fluency in English. How do we measure success in this role? How well your work aligns with the overall product roadmap and strategic goals. Effectiveness in collaborating with product managers, engineers, designers, and other stakeholders. Discovery and Ideation ability to identify new opportunities within the product area, as well as their ability to prioritize and champion these ideas. [. .. ] and answer any questions you might have 1 hour Final interview with 2 of the following: CTO or Engineering Manager/ Director 45 minutes About Zendesk Zendesk builds software for better customer relationships. It empowers organizations to improve customer engagement and better understand their customers. Zendesk products are easy to use and implement. They give organizations the flexibility to move quickly, focus on innovation, and scale with their growth. More than 100, 000 paid customer accounts in over 150 countries and territories [. .. ]
Job gestern bei Jobleads gefunden
Regional Marketing Manager, DACH market-Berlin
• Berlin
Work-Life-Balance
Aircall is a unicorn AI-powered
customer communications platform used by 22, 000+ companies worldwide to drive revenue, faster resolutions, and scale. Were redefining what a customer communications platform can [...]
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[...] beby combining voice, SMS, Whats App, and AI into one seamless workspace. Our momentum comes from a simple but powerful idea: help every customer-facing team work smarter, not harder. Aircalls AI Voice Agent automates routine calls, AI Assist streamlines post-call tasks, and AI Assist Pro delivers real-time guidance that helps people do their best work. The resultcompanies grow revenue, deliver faster resolutions, and scale service. Weve built a product customers love and a business that scales fast. Aircall operates in nine [. .. ] and execute the regional marketing strategy in the DACH region. You will lead the translation of global priorities into high-impact local initiatives, partnering closely with local sales, partnerships, customer success, and global marketing teams. This role is accountable for building sustainable pipeline, accelerating revenue and elevating Aircalls brand presence in DACH through locally-relevant, insight-driven marketing. You will bring a strong strategic perspective, deep market understanding, and a bias for executional excellence, leading full-funnel programs across digital, events, [. .. ]
Job gestern bei Jobleads gefunden
• Donauwörth, Bayern
Work-Life-Balance
[. .. ] quality of our products and services, and more. As DI is transverse youll work on a wide range of use cases (e. g predictive maintenance, forecast, planning, [...]
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[...] NLP classification and agent, picture defect detection, statistical process control, optimization) , input data (e. g tabular, time series, text, images, videos or sounds) and various stakeholders (product owner, business analysts, data scientists and end-users) . Facilitating the proper progress of the projects you are working on, will be an additional key role. [. .. ] knowledge or experience Some experience in data preparation/ cleansing, data analysis Some knowledge on agile project management English level: fluent or negotiation level, German a plus Dynamic and curious, autonomous, customer oriented, Team player Rigorous, analytical and creative mind Please upload the following documents: cover letter, CV, relevant transcripts, letters of reference. Take your career to a new level and apply now This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Companys success, reputation and sustainable growth. Company:AIRBUS HELICOPTERS DEUTSCHLAND Gmb HEmployment Type:VIE, VISC-------Experience Level:Entry Level Job Family:Digital By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information [. .. ]
Job gestern bei Jobleads gefunden
Data Scientist-CS Chatbot (SFT)
• Zürich Zuerich
[. .. ] ecosystem to advance the freedom of money and improve financial access for people around the world. We are seeking a highly skilled professional to join our team, [...]
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[...] focusing on advancing customer service scheduling optimization through innovative AI solutions. This role involves researching and implementing cutting-edge algorithms to enhance scheduling systems, leveraging business domain knowledge to elevate the impact of AI products. The successful candidate will develop and refine Large Language Models (LLMs) to extract actionable insights, improve business decision-making, [. .. ] source knowledge bases. Familiar with v LLm/SG Lang inference architectures and have proven experience deploying and operating LLM services on multi-GPU or cluster environments. Design, implement and operate multi-agent LLM architectures (e. g. Lang Graph, Crew AI, Auto Gen) including task decomposition, agent orchestration, memory sharing and tool-calling workflows. Develop evaluation pipelines (automatic metrics human feedback) to measure prompt and model quality, bias, and hallucination rates. Collaborate with product and CS teams to integrate AI models into conversational Chatbot [. .. ] vary depending on the work nature of the business team) Binance is committed to being an equal opportunity employer. We believe that having a diverse workforce is fundamental to our success. By submitting a job application, you confirm that you have read and agree to our Candidate Privacy Notice. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not [. .. ]
Job vor 2 Tagen bei Jobleads gefunden
• München, Bayern
[. .. ] 000 board members and leaders with a holistic view of their organizations GRC practices so they can make better decisions, faster. No matter the challenge. At Diligent, [...]
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[...] you are an agent of positive change. You are joining a team of passionate, smart, creative people who not only want to help build the software company of the future, but who want to make the world a more sustainable, equitable and better place. Be a part of a global community on a mission [. .. ] compensation and rewards, employee relations, learning and development, recognition programs, and strategic development. Provide support in all areas of HR and to all levels of Diligent employees, ensuring white glove customer service. Drive all cyclical processes within your business area, maintaining global consistency with other regional business partners. Build knowledge of best practices and regulatory changes in HR and employment law for business area and jurisdiction. Required Experience/ Skills Extensive experience in handling employee relation issues within EMEA, specifically DACH Fluency in German Experience in owning, driving and executing HR projects and strategic initiatives Experience in creating departmental business plans and overseeing the success of them in partnership with the business. Able to interact effectively and professionally with all levels of personnel, including leadership. Ability to manage multiple, shifting priorities in a high-demand, fastpaced environment and prioritize, plan and execute on complicated assignments in a timely and efficient manner. Ability to function independently [. .. ]
Job vor 2 Tagen bei Jobleads gefunden
Head of Supply Chain Planning-Additives (m/f/d)
• Frankfurt, Hesse
Führungs-/ Leitungspositionen
Responsibilities Lead a team of 15 highly skilled members across multiple locations. Contribute to and ensure the execution of the global supply chain strategy. Act as a change
agent, [...]
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[...] promoting continuous improvement of Planning processes, including initiatives like Integrated Business Planning. Manage risk across the supply chain to inform decision-making. Maintain a customer-centric culture by leading by example. Encourage, mentor, and train team members to achieve targets and career growth. Oversee the global S OP process at operational and tactical levels. Drive harmonization of cross-segment planning processes. Manage planning throughout the product lifecycle with stakeholders to ensure long-term business success. Create and evaluate scenarios for capacity expansion (In-House/ tolling) . Requirements Degree in supply chain management or equivalent experience. Minimum of 7 years in a global business environment. At least 2 years in a leadership role. Proficient in supply chain planning processes and systems (e. g. , SAP APO) [. .. ]
Job vor 2 Tagen bei Jobleads gefunden
Forward Deployed Engineer-Berlin
• Berlin
Aircall is a unicorn AIpowered
customer communications platform used by 22, 000+ companies worldwide to drive revenue, faster resolutions, and scale. Were redefining what a customer communications platform can [...]
MEHR INFOS ZUM STELLENANGEBOT
[...] beby combining voice, SMS, Whats App, and AI into one seamless workspace. Our momentum comes from a simple but powerful idea: help every customerfacing team work smarter, not harder. Aircalls AI Voice Agent automates routine calls, AI Assist streamlines postcall tasks, and AI Assist Pro delivers realtime guidance that helps people do their best work. The resultcompanies grow revenue, deliver faster resolutions, and scale service. Weve built a product customers love and a business that scales fast. Aircall operates in nine global offices [. .. ] realworld SMB workflows. We turn possibility into production delivering automation that improves customer experience, boosts productivity, and unlocks new business value. Working crossfunctionally with Product, Engineering, Sales, Solutions, and Customer Success, the team ensures every deployment delivers measurable impact. This is a dynamic, handson role at the intersection of technical consulting, project leadership, and AI adoption strategy. You dont need to be a fulltime software engineer, but you should be fluent in APIs, very confident managing technical projects, and eager to [. .. ]
Job vor 2 Tagen bei Jobleads gefunden
Customer Success Manager (m/w/d)
• Düsseldorf, Nordrhein- Westfalen Duesseldorf
Kategorie: Vollzeit Location: Düsseldorf, Deutschland English below Zur Verstärkung unseres Teams suchen wir zum nächstmöglichen Zeitpunkt einen engagierten und erfahrenen
Customer Success Manager (m/w/d) . In dieser Schlüsselrolle tragen Sie [...]
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[...] maßgeblich dazu bei, unsere Mission die Zahnmedizin zu revolutionieren voranzutreiben. Ihr Fachwissen im Kundenmanagement und Ihre Leidenschaft für Kundenzufriedenheit helfen unseren Kunden, den vollen Mehrwert unserer Produkte und Dienstleistungen zu erschließen. Primäre Aufgaben Verantwortlichkeiten Proaktive Kundenkommunikation: Regelmäßiger Kontakt, um Kundenbindung [. .. ] fields Dental industry experience in a customer success, support, or sales function, preferable within an (inside) customer success team environment, product/ training specialist or similar experience as a Customer Support agent, Inside Lead Specialist, Marketing, Sales Support, Salesperson or direct work within the dental industry is highly desired Knowledge of Customer Success process, methodologies, and best practices Demonstrated relationship and rapport-building with customers and colleagues Strong competency with Power Point, Excel and CRM software Fluent in English with excellent written [. .. ]
Job vor 2 Tagen bei Jobleads gefunden
Rental Key Account Manager
• München, Bayern
[. .. ] Account Program. You will focus on building a portfolio of new business and develop the existing accounts. You will act as a liaison between the Cat dealer [...]
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[...] network and the Customer Accounts and will ensure both customer satisfaction and Dealer revenue growth. The job includes tasks such as: Grow the number of accounts in the program for selected countries Identify industry segments with strong growth potential. Develop a deep understanding of specific segments value chain, rental needs, and decision-making process. [. .. ] principles and practices for selling products, technology, and services; ability to provide overall product/ service value and to differentiate support offerings that address clearly understood customer needs. Additional keys to success (Desired Qualifications) Progressive experience in Key Account Management with large international customers (mainly in rental and/or construction equipment industry) . Strong verbal, written and visual communicator (Fluency in English German and desired knowledge of Scandinavian language) . Proven track record of sales success with documented results. Ability to be a change agent, be flexible, as the program expands. Strong leadership and interpersonal skills to successfully influence others and achieve goals. Desire to contribute to Caterpillars culture and uphold company core values. Experience in contractual relationship with end-customers and distribution dealers in Europe. Strong time management, project management and organization skills. Understanding [. .. ]
Job vor 3 Tagen bei Jobleads gefunden
Voice AI Engineering Principal
• Berlin
[. .. ] pivotal role, you will spearhead the development and deployment of cutting-edge AI/ ML technologies focused on Speech and Natural Language Processing (NLP) , shaping the future of [...]
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[...] voice-enabled customer experiences at scale. You will oversee researchers innovating across Automatic Speech Recognition (ASR) , Text-to-Speech (TTS) , Large Language Models (LLM) , and voice conversational systems, driving impactful solutions that power Zendesks intelligent voice products. What Youll Do Lead the research, design, and engineering of next-generation Voice [. .. ] the future: # # Group Tech Lead-Voice AI # # # About the Role The Agentic Tribe is revolutionizing the voice assistance landscape with Gen3, a cutting-edge AI Agent system that is pushing the boundaries of conversational AI. Gen3 is a goal-oriented, dynamic, and truly conversational system capable of complex reasoning, planning, and adapting to user needs in real-time spoken dialogue. As a Staff AI Agent Engineer Team Lead specializing in Voice AI, you will be the [. .. ] influencing the long-term Voice AI roadmap. Evaluation Reliability Evaluation Platform: Design, establish, and continuously improve the organizational platforms and methodologies for evaluating voice agent performance and behavior, setting key success metrics (e. g. , WER, conversational naturalness, latency budget adherence) , and driving iterative improvements across the Agentic Tribe. Safety Defense: Architect and implement advanced safety and reliability mechanisms, including robust prompt injection defenses, comprehensive LLM guardrails, sophisticated fallback strategies, and advanced error-handling to manage noisy audio input and [. .. ]
Job vor 3 Tagen bei Jobleads gefunden
(Senior) AI Engineer (m/w/d)
• München, Bayern
[. .. ] that AIdriven insights translate into tangible business value. With a strong focus on innovation, scalability, and operational excellence, you stay uptodate with the latest AI advancements (e. [...]
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[...] g. , Multi Agent architectures) and cloud technologies on Microsoft Azure. Your Responsibilities Endto End AI Development Build and optimize AI models, covering the entire lifecycle from data ingestion to deployment and operations. Machine Learning Advanced Analytics Apply statistical and ML concepts to solve business challenges, including predictive analytics, optimization, and NLP. Generative AI [. .. ] Implement scalable and productionready AI solutions using cloudbased MLOps best practices. AI Innovation Stay uptodate with the latest advancements in AI and cloud technologies, and evaluate their potential for integration. Customer Enablement Integration Collaborate with crossfunctional teams to customize AI tools and embed them into business processes for maximized value. Compliance Governance Ensure compliance with data privacy, security, and ethical AI guidelines in all solutions. What You Bring to the Table 3+ years of experience AI engineering, data science, or machine [. .. ] create measurable value always with a clear focus on business and strategy. Our projects range from global data platforms to innovative Gen AI applications, making a direct impact on the success of leading DAX companies. By leveraging cuttingedge technologies, we set new standards in digital transformation and work closely with Microsoft, Databricks, and our KI group ecosystem to develop sustainable and futureproof solutions. Our company culture is shaped by forwardthinking, curious, and openminded individuals who actively drive digital change. To maintain [. .. ]
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Wieviel verdient man als Customer Success Agent pro Jahr?
Als Customer Success Agent verdient man zwischen EUR 40.000,- bis EUR 60.000,- im Jahr.
Wieviele offene Stellenangebote gibt es für Customer Success Agent Jobs bei unserer Jobsuche?
Aktuell gibt es auf JobRobot 163 offene Stellenanzeigen für Customer Success Agent Jobs.
Wieviele Unternehmen suchen nach Bewerbern für Customer Success Agent Jobs?
Aktuell suchen 20 Unternehmen nach Bewerbern für Customer Success Agent Jobs.
Welche Unternehmen suchen nach Bewerbern für Customer Success Agent Stellenangebote?
Aktuell suchen zum Beispiel folgende Unternehmen nach Bewerbern für Customer Success Agent Stellenangebote:
- Zendesk (3 Jobs)
- 3100 Kyndryl Deutschland GmbH (3 Jobs)
- Sumup (2 Jobs)
- Sum Up (2 Jobs)
- Aircall (2 Jobs)
- SAP (1 Job)
In welchen Bundesländern werden die meisten Customer Success Agent Jobs angeboten?
Die meisten Stellenanzeigen für Customer Success Agent Jobs werden derzeit in Berlin (42 Jobs), Bayern (31 Jobs) und Nordrhein-Westfalen (21 Jobs) angeboten.
Zu welchem Berufsfeld gehören Customer Success Agent Jobs?
Customer Success Agent Jobs gehören zum Berufsfeld Customer Care.
