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Data Center Operations Relationship Manager (m/f/d)
• München, Bayern
Job Description Reporting to the Feature Owner of IT Hosting Operation Model and Experience (ITHOME) , a feature of the
Data Center Services Product, the DCS Relationship
Manager (m/f/d) is responsible for building and maintaining relations and driving alignment between Data Center Services, Facilities, and IT Infrastructure teams supporting Data Centers and Local Computer Rooms at sites assigned to the Hosting Relationship Manager (m/f/d) . The Hosting Relationship Manager (m/f/d) will be focused on developing a comprehensive view of his/ her portfolios critical facilities, related capabilities, capacities, and compliance status and aligning maintenance, operations, project delivery, and portfolio planning activities. This person will closely collaborate with global and local Facilities teams, Divisional IT teams, and Global Compute, Storage, and Network teams across the three IT Hubs located in Prague, Czech Republic, Austin, TX, and Singapore. This is a full-time, permanent and hybrid role. Responsibilities include, but are not [...] 5+ years data center and colocation solution delivery supporting 24/ 7/ 365 mission critical services Strong interpersonal, communication and presentation skills. Strong team member Prior experience with and understanding of large enterprise critical facility data center design Understanding of structured
cabling systems, network and connectivity standards and hardware installation Ability to adapt to changing technology environments Understanding of ITIL processes, compliance and quality programs, audits and physical security Ability to manage large scale projects and develop and improve processes Ability to develop relationships with people in diverse global geographies. This includes company employees, external partners and vendors Experience leading cross functional teams Ability to resolve problems in high stress, high visibility situations Strong business understanding and negotiation skills with the ability to make rapid disciplined decisions from both a business and technology perspective Good understanding of cyber-security principles We are proud to be a company that embraces the value of bringing diverse, talented, and committed people together. The fastest way to [...]
