Job am 07.12.2025 bei Jobleads gefunden
• Wien
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[...] class=highlight_text>Specialist is a hybrid role that combines end-user technical support, network administration, and application/ cloud troubleshooting. This position supports both traditional on-premises environments and modern cloud platforms to deliver seamless, reliable IT services across the organization. Duties/ Responsibilities Serve as the primary point of contact for technical support of [. .. ] premises and AWS. Support users in migrating to, configuring, and using AWS and hybrid cloud solutions (security groups, IAM, VPN, Direct Connect) . Monitor cloud and infrastructure performance, lead incident
management, and maintain operational tasks (upgrades, cost optimization, backups) . Assist in cloud automation and patching using Infrastructure as Code tools (Cloud Formation, Terraform) . Educate and assist end-users with AWS and cloud tools, document solutions and creating knowledge base articles. Configure, deploy, and support virtualized environments (e. g. , [. .. ] WAN) and escalate as needed. Maintain and support organizationspecific applications, ensuring proper integration with network and cloud services. Monitor network performance, manage documentation, and support network security. Participate in backups,
disaster recovery, user account management, and compliance with IT policies. Collaborate with vendors and service providers for technical support, procurement, and escalations. Required Skills/ Abilities Minimum 4 years experience in IT systems or network administration. Strong technical troubleshooting across hardware, software, network, and cloud environments. Proficiency in networking: LAN/ WAN, Wi [. .. ]
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