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Manager Franchise Operations Central Europe
• München, Bayern
[...] will be required to document and deliver a strategic plan for the support, enhanced performance and ongoing retention of the hotels within their remit, acting as an ambassador for WHR and each of its brands, as well as being a
consultant to each individual property. The Manager will act as an ambassador for the organisation and the key point of contact for critical clients within the region. Responsibilities Performance, contribution and operational excellence Plan, execute and track a strategic cycle of active support with franchisees, owners and hotel GMs in the region by means of on-site visits, cluster meetings and remote contact. This will include the execution of detailed visits with agendas, the production of subsequent reports, projections, action plans and meeting minutes to be documented in our internal system Salesforce and distributed as necessary. Key areas of focus and measurement will be accounts receivable, revenue opportunities, quality and guest service as measured by QA audits as well as commercial performance [...] Culture to be Responsive, Respectful and Deliver a Great Experience. This will form the cornerstone of their approach as they carry out all tasks with the Count on Me Building Blocks in mind. Relationships: Initiates, builds and maintains lasting professional
relations based on mutual respect and understanding. Detail Focus: Demonstrates the ability to achieve thoroughness and accuracy when accomplishing a task. Problem solving: Takes an innovative approach to problem solving applying the best fit solution for the situation in hand. Communication: Communicates clearly and effectively written and verbally. Fosters an open and honest communication style and has strong presentation skills. Analysis: Able to read, analyse and summarise numerical or verbal data in order to assess a commercial situation and present a compelling business case based on real information. Empathy: Able to consider, understand and empathise with the priorities and challenges of others. Commercial and financial acumen: Demonstrates good knowledge in commercial and financial fundamentals, able to predict the impact of particular [...] world in London, Shanghai, Buenos Aires, Dubai and more, Wyndham employs more than 2, 000 corporate team members worldwide who are dedicated to the Companys mission of making hotel travel possible for all. Supporting thousands of franchisees and a growing
global portfolio of 24 hotel brandsthink household names like Wyndham, La Quinta, Ramada, Days Inn and Super 8Wyndham team members are a widespread group of individuals with diverse interests and backgrounds. Our unique Count on Me culture, commitment to flexibility and core values of Integrity, Accountability, Inclusivity, Caring and Fun are just part of what continues to make Wyndham an award-winning best place to work. Wyndham Hotels Resorts is an Equal Employment Opportunity Employer. Employment Status: Full-time #J-18808-Ljbffr 44231779 [...]
