IT User Support Technician Stellenangebote in Hannover


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Jobbörse Stellenangebote IT User Support Technician Hannover Jobs gefunden bei Jobbörse Neuvoo

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Stellenangebot IT User Support Technician Hannover Job bei TUI Job vom 15.05.2024 TUI

Service Desk Agentundefined Flexibel; Hannover, Deutschland Hybrid Flexibel. . . und 1 weitere Standorte

• Hanover, Lower Saxony
MEHRWarehouse . ABOUT THE JOBAs a Service Desk Agent, you will work together with your colleagues on the analysis and resolution of 1st and 2nd line incidents. You will help to create manuals and user instructions for new and existing applications and conduct trainings for them with end users. You will use your organizational skills [...] with unknown causes and service disruptions. Effective handling of incidents also requires you to create sustainable solutions for one- off and recurring incidents through handling analysis, concept, coordination, control, commissioning and budgeting of these solutions. Additionally, you will advise and support your users in all matters related to the use of supervised applications, hardware and software. Within this capacity you will [...] participate in the definition and implementation of projects in the framework of the TUI project organization. Security is part of everyone s job. At TUI, we practice secure behaviours first in everything we do. ABOUT YOU Vocational qualification as an IT systems clerk/ technician, IT specialist or a degree in (business) computer science. Solid experience with systems that handle tourist core processes, production distribution [...]
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