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Senior Experience Designer
• Köln, Nordrhein- Westfalen
[...] well-informed ideas, get feedback, discover opportunities, and repeat. Experimental strategic processes, creative execution, and emerging tech implementation make fast, precise, and adaptable development possible. At our branches in Frankfurt, Munich or Cologne, we are looking for you A Senior Experience
Designer who wants to be part of a tightly knit team, working across disciplines and team boundaries to deliver industry-shaping design and strategy solutions to businesses both in Germany and worldwide. Do What You Love A Senior Experience Designer as well call you wears many hats. Youll be blending psychology, technology, and creativity into holistic experiences that leave a lasting impact. You will identify and
map opportunities for end-users and the client organization across all touchpoints within both digital and non-digital services, ensuring customer and business value. Collaborate closely with cross-functional teams including strategists, researchers, visual designers, and developers to translate client objectives into compelling experience design solutions. Utilize design thinking methodologies to identify pain points, opportunities, and innovative solutions that drive business outcomes and enhance user satisfaction. Lead the end-to-end experience design process, from conducting research and gathering insights to developing user journeys, wireframes, prototypes, and high-fidelity designs. Capture present and future experiences, encompassing both customer/ user interactions and underlying processes, involving all relevant actors, by employing journey maps, blueprints, and ecosystem maps. Collaborate with clients to understand their goals, challenges, and needs, and work [...]