Job am 15.02.2025 bei Jobleads gefunden
Information Systems Specialist, Germany
[...] systems run efficiently. Track and resolve all service requests (e. g. , enhancements, services, incidents, projects, changes, etc. ) using the current UMGC ticketing system (e. g. , Service Now) while delivering exceptional troubleshooting and customer service. Maintain accurate inventory
records of technical assets, overseeing equipment distribution, updates, and decommissioning. Proactively notify stakeholders of system updates, outages, or changes, providing timely [...] required, to provide on-site support, training, and technical assistance for all UMGC-owned technologies. Conduct networking duties as needed including conducting site visits, emergency network maintenance, performing the installation of network cabling, and network troubleshooting in coordination with the primary network
administrator and local IT leadership. Monitor and maintain IT infrastructure (e. g. , computer systems, endpoint manager, printer management, SDN-WAN, etc. [...] Generous Time Off: Enjoy between 15 and 22 days of paid vacation, depending on years of service and position. Additionally, 15 days of sick leave, 3 personal days, and 11 paid Federal holidays. Comprehensive Health Coverage: Access to health care,
medical with vision, dental, and prescription plans for both individuals and families, effective from the 1st of the month following your [...]
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