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27 Stellenangebote


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Job gestern gefunden

React Native Developer (Remote)

 • Berlin Work-Life-Balance
MEHRYou prefer running reminders over running a marathon. We are looking for a Receivables Management Agent B2B (m/f/d) to join Team Orange in Berlin Ideally, you have gained several years of professional experience as an accountant, [...] exciting, dont hesitate to apply YOUR ROLE AT SIXT You are responsible for the handling of the outstanding balance for our corporate customers in Germany/ UK. You are in charge of general customer communication and reminders (by telephone, email, and post) . You are responsible for the reconciliation and clarification of customer accounts. You liaise with our internal/ external partners and [...] thoroughly, and independently. WHAT WE OFFER Work- life balance: Enjoy 30 days of vacation and up to 50 remote work, including up to 30 days per year in European countries (EU, CH UK) , as well as flexible working hours. Support for Community Engagement: Take a day each year to volunteer with the Drying Little Tears childrens aid foundation, an initiative [...] services with the aim of optimizing internal business processes. Furthermore, the Internal Audit, which combines assurance and consulting, plays an important role in optimizing the effectiveness of the divisions. About us: We are a leading global mobility service provider with sales of 3. 07 billion and around 9000 employees worldwide. Our mobility platform ONE combines our products SIXT rent (car rental) [...]
Job gestern gefunden Management Consultant- Account receivables solutions • München, Bayern Beratungs-/ Consultingtätigkeiten
MEHR[...] vendors, as well as excellent communication and problem- solving skills. You will blend the deep process and industry expertise with a proven consulting skill set requiring strong analytical skills at the forefront. At times you will work with the Celonis Sales Teams and Celonis Partners on new sales opportunities, RFP/ RFQs. You will be the trusted advisor for your assigned customers [...] points, inefficiencies, and areas for improvement in their accounts receivable workflows. Undertake Value Assessments or Proof- of- Value Projects and communicate the value opportunity and strategic roadmap to C- level executives. Serve as a trusted advisor to clients, offering ongoing support and guidance to help them maximize the value of our solutions. Work closely with cross- functional teams, including sales, implementation, [...] management. Act as a subject matter expert on accounts receivable processes and technologies, both internally and externally. The qualifications you need: Experience: Minimum 4 years experience in a management consulting firm or similar SaaS organization with a background in pre/ post- sales consulting, strategy consulting, business process improvement, digital transformations, or customer value journey. Education: A Masters Degree or Bachelors degree [...] following the Celonis value selling methodology alongside the customer journey: including discovery, qualification, value assessment, and PoV s, and demonstrate the full value potential of Celonis. Value Realization: Identify and prioritize use cases, implement improvement measures, and become a change agent for the customer by establishing an operating model and training users for the customer to realize value and renew/ expand [...]
Job vor 2 Tagen gefunden

Senior Data Scientist- AI Agents Generative AI (f/m/d)
MEHRYOUR MISSION: As a Senior Data Scientist (f/m/d) , you will evaluate and improve the performance of our AI Agents. This will involve developing evaluation tasks for agent behaviour, fine- tuning foundation models, researching and prototyping new AI Agent features and frameworks, and investigating issues affecting our customers. Youll develop a deep understanding of the behaviour of our models and AI Agents. Youll work directly with product engineering and sales teams, leading by example on evaluating and improving our product- from testing new AI system optimisation frameworks to fine- tuning [...] AI Agent based products. IN THIS ROLE YOU WILL: Take ownership of data science and machine learning projects that help us improve our generative AI product suite Develop and evaluate production Agentic AI systems for real customer use cases Directly support and collaborate with product engineering and sales, analyzing the performance of our AI products and prototyping new features Evaluate and [...] Execute Machine Learning research and development projects end- to- end, rapidly turning new ideas into customer facing features Our Tech stack (AI Data) : Python, OpenAI, Lang Graph, SQL, Microsoft Azure, Kubernetes, Terraform, Docker, MongoDB, MySQL, Redis, Eventhubs (Kafka) , Post Hog, Databricks, Delta Live Tables, Preset WHAT YOU BRING TO THE TABLE: 7+ years of experience as a Data Scientist [...]
Job vor 2 Tagen gefunden Data Scientist- AI Agents Generative AI (f/m/d)
MEHRYOUR MISSION: As a Data Scientist (f/m/d) , you will evaluate and improve the performance of our AI Agents. This will involve developing evaluation tasks for agent behaviour, fine- tuning foundation models, researching and prototyping new AI Agent features and frameworks, and investigating issues affecting our customers. Youll develop a deep understanding of the behaviour of our models and AI Agents. Youll work directly with product engineering and sales teams, leading by example on evaluating and improving our product- from testing new AI system optimisation frameworks to fine- tuning [...] AI Agent based products. IN THIS ROLE YOU WILL: Take ownership of data science and machine learning projects that help us improve our generative AI product suite Develop and evaluate production Agentic AI systems for real customer use cases Directly support and collaborate with product engineering and sales, analyzing the performance of our AI products and prototyping new features Evaluate and [...] Execute Machine Learning research and development projects end- to- end, rapidly turning new ideas into customer facing features Our Tech stack (AI Data) : Python, OpenAI, Lang Graph, SQL, Microsoft Azure, Kubernetes, Terraform, Docker, MongoDB, MySQL, Redis, Eventhubs (Kafka) , Post Hog, Databricks, Delta Live Tables, Preset WHAT YOU BRING TO THE TABLE: 3+ years of experience as a Data Scientist [...]
Job vor 4 Tagen gefunden

CSFC Security Engineer

 • Bayreuth, Bayern
MEHR[...] systems, VPN gateways, and wireless controllers (e. g. , Aruba, Cisco, Juniper) . Perform network design, systems integration, and secure communication network maintenance. Configure and manage PKI Certificate Authorities for CSfC solutions, with a focus on systems like ISC Cert Agent, Microsoft Windows Server, and Red Hat Certificate systems. Author Network Engineering Design Packages, including implementation project plans and detailed procedures. Apply DoD STIGs and IAVAs to maintain security compliance. Collaborate with operations departments to design approved infrastructure solutions. Serve as the escalation point for Tier 2 and 3 system outages and support troubleshooting efforts. Prepare test reports and configuration documentation to meet customer standards. Provide technical expertise to sales engineering teams during complex network developments. Identify and recommend hardware and support solutions based on research, analysis, and customer needs. [...] Hours: 40 Total Rewards at GDIT: Our benefits package for all US- based employees includes a variety of medical plan options, dental plan options, a vision plan, and a 401 (k) plan offering the ability to contribute both pre and post- tax dollars up to the IRS annual limits and receive a company match. We are GDIT. A global technology and [...]
Job vom 23.12.2024 2nd Level Customer Support Agent DACH (m/w/d) • Düsseldorf, Nordrhein- Westfalen
MEHRJob Description Aryza is the supplier for software solutions to support processes in the credit management chain. As a specialized automation provider, we are the market leader in the bailiff and [...] lines of communication and motivated colleagues. We believe in the power of cooperation, innovation and customer focus. We offer you plenty of opportunities to develop yourself and grow with our organization. We are looking for a 2nd Level Customer Support Agent DACH to join our Customer Support Team as soon as possible. Your contribution Together with a dedicated team of currently [...] an own test environment. You share potential solutions with our customers and help them to implement such solutions. You document new solutions in our knowledge base and share knowledge with other team members. You act as an interface between consulting, sales, development and the end customer. You further enhance your knowledge and expertise by participating in internal product trainings on a [...] a degree in IT or business administration. Alternatively, you have experience in Customer Support and/ or other relevant areas. Experience in the area of accounts receivable or receivables management is an advantage. Knowledge of dunning procedures (pre- court, court, and post- court) is a plus. You have excellent German language skills (preferably native speakers) and good English skills (both verbally and [...]
Job vom 16.12.2024

2nd Level Customer Support Agent DACH (m/f/d)

 • Düsseldorf, Nordrhein- Westfalen
MEHRJob Description Aryza is the supplier for software solutions to support processes in the credit management chain. As a specialized automation provider, we are the market leader in the bailiff and [...] lines of communication and motivated colleagues. We believe in the power of cooperation, innovation and customer focus. We offer you plenty of opportunities to develop yourself and grow with our organization. We are looking for a 2nd Level Customer Support Agent DACH to join our Customer Support Team as soon as possible. Your contribution Together with a dedicated team of currently [...] an own test environment You share potential solutions with our customers and help them to implement such solutions You document new solutions in our knowledge base and share knowledge with other team members You act as an interface between consulting, sales, development and the end customer You further enhance your knowledge and expertise by participating in internal product trainings on a [...] a degree in IT or business administration. Alternatively, you have experience in Customer Support and/ or other relevant areas Experience in the area of accounts receivable or receivables management is an advantage Knowledge of dunning procedures (pre- court, court, and post- court) is a plus You have excellent German language skills (preferably native speakers) and good English skills (both verbally and [...]
Job vom 07.11.2024 Head of Solutions Engineering m/f/d • Berlin Führungs-/ Leitungspositionen
MEHR[...] brands, including P G, Nestl and Virgin Media. It is also the founding member of ID+, a universal marketing ID initiative. The Role As a Head of Solutions Implementation Engineering, you will lead an innovative group of Zeotap technologists that support Sales Success organizations to develop and implement strategies to take their prospects and customers to a new level of performance and [...] customer in the center of everything you do. You will work closely and collaborate with the Zeotap ecosystem to inspire them to support you so you can exceed your assigned objectives. Responsibilities You will lead the technical pre- sales and post- sales team (6+) : solutions and implementations engineers, RFX Technology Integrations Consultants. You will map account strategies, align resources and [...] to put the customer s requirements first to focus on solutioning their needs with expertise in organizational design consulting, process design and optimization, digital governance, and team dynamics to analyze, structure, and negotiate long- term technology roadmaps with customers. Change Agent: Demonstrated success driving organizational change within customer organizations and can understand, communicate, and manage across the entire project lifecycle. Prospecting [...]
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Job vom 07.11.2024

Ground Systems Business Development Director (m/f/d)

 Führungs-/ Leitungspositionen
MEHR[...] and ensure customer satisfaction? For our office in Darmstadt Germany, we are seeking a Ground Systems Business Development Director, in preparations for the next generation of leaders at Terma GmbH. You will have the chance to work with prestigious projects, support our Services and have a unique opportunity to gain experience in numerous fields within the space and technology domain all [...] and services as well as our business position and competition, to keep business relevant and up to date, improving Terma s footprint in the space services area. Tasks: Identification of necessary evolutions for current business. Identification of new business areas (sales leads) new markets, growth areas, trends, etc. Maintain current client relationships and identify areas for new potential clients. Develop new [...] methods. Develop a growth strategy focused both on financial gain and customer satisfaction. Collaborate with management, sales, and recruitment team to ensure requirements are met, such as service and project increase and profit goals. Bid management and all pre and post activities (bid strategy, tactics, etc. ) Assisting in recruitment and working closely with Terma s Talent acquisitions team. Tutoring junior [...] out of Denmark, The Netherlands, France, Germany, Austria, Czech Republic, Romania and the UK. Starting date: As soon as possible. Application deadline: As soon as possible. Follow Terma to remain updated on our news and events and join our job agent to stay updated about new jobs in specific job areas: #J- 18808- Ljbffr 19104839 [...]
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Stellenangebot Post-Sales Support Agent Job bei Oracle Job vor 11 Tagen gefunden Oracle Cloud Adoption Manager m/f/ IC4 • Frankfurt, Hesse
MEHRIT . The Cloud Adoption Manager (CAM) is aligned to a territory and works directly with the customer in collaboration with Sales and Account Cloud Engineers (ACEs) . Does this pique your interest? If so, we hope to meet you Career Level- IC4Role and Responsibilities The CAM will primarily focus on the post- booking side of our customer s lifecycle, ensuring a successful ramp- up and sustainable cloud consumption. The CAM will collaborate closely, as needed, with the relevant TCE teams or other Oracle teams (. Product Management, Support, Consulting) , as well as Oracle Partners to agree on specific activities and/ or deliverables required in each of the [...] Ability to work in (virtual) teams. To get a specific job done often requires working across various regions, cultures and Lo Bs Strong understanding of the entire TCE ecosystem (and beyond) and how each team contributes to the customer success Agent of Change, driving creative and new customer engagements to convert our customers on the best cloud advocates Oracle is an [...]
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Stellenangebot Post-Sales Support Agent Job bei Concentrix Job vor 11 Tagen gefunden Concentrix

Hebrew Speaking Customer Service Agent (m/f/d) - 100 Home Office

 • Berlin
Vergütung / Gehalt: EUR 2500,- Homeoffice möglich
MEHRCustomer Service . Description Working hours: Part- time/ full- time (35- 40 hours/ week) Support language: Hebrew- English (Excellent Hebrew language skills and a good command of English are required for this position) Service times: [...] support and expand your customers self- serve advertising customer baseYou are able to manage all different types of inquiries generated via activities such as chat, email, calling and social media messengerYou will demonstrate the value of advertising solutions and provide post-sales support for all self- service products From the beginning, you will take an active role in providing excellent and nimble [...]
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Stellenangebot Post-Sales Support Agent Job bei Oracle Job vom 10.01.2025 Oracle Cloud Adoption Manager m/f/ IC4 • Munich, Bavaria
MEHRIT . The Cloud Adoption Manager (CAM) is aligned to a territory and works directly with the customer in collaboration with Sales and Account Cloud Engineers (ACEs) . Does this pique your interest? If so, we hope to meet you Career Level- IC4Role and Responsibilities The CAM will primarily focus on the post- booking side of our customer s lifecycle, ensuring a successful ramp- up and sustainable cloud consumption. The CAM will collaborate closely, as needed, with the relevant TCE teams or other Oracle teams (. Product Management, Support, Consulting) , as well as Oracle Partners to agree on specific activities and/ or deliverables required in each of the [...] Ability to work in (virtual) teams. To get a specific job done often requires working across various regions, cultures and Lo Bs Strong understanding of the entire TCE ecosystem (and beyond) and how each team contributes to the customer success Agent of Change, driving creative and new customer engagements to convert our customers on the best cloud advocates Oracle is an [...]
Stellenangebot Post-Sales Support Agent Job bei Oracle Job vom 03.01.2025 Oracle

Cloud Adoption Manager m/f/ IC4

 • Düsseldorf, North Rhine- Westphalia
MEHRIT . The Cloud Adoption Manager (CAM) is aligned to a territory and works directly with the customer in collaboration with Sales and Account Cloud Engineers (ACEs) . Does this pique your interest? If so, we hope to meet you Career Level- IC4Role and Responsibilities The CAM will primarily focus on the post- booking side of our customer s lifecycle, ensuring a successful ramp- up and sustainable cloud consumption. The CAM will collaborate closely, as needed, with the relevant TCE teams or other Oracle teams (. Product Management, Support, Consulting) , as well as Oracle Partners to agree on specific activities and/ or deliverables required in each of the [...] Ability to work in (virtual) teams. To get a specific job done often requires working across various regions, cultures and Lo Bs Strong understanding of the entire TCE ecosystem (and beyond) and how each team contributes to the customer success Agent of Change, driving creative and new customer engagements to convert our customers on the best cloud advocates Oracle is an [...]
Stellenangebot Post-Sales Support Agent Job bei Oracle Job vom 01.01.2025 Oracle Cloud Adoption Manager m/f/ IC4 • Hamburg
MEHRIT . The Cloud Adoption Manager (CAM) is aligned to a territory and works directly with the customer in collaboration with Sales and Account Cloud Engineers (ACEs) . Does this pique your interest? If so, we hope to meet you Career Level- IC4Role and Responsibilities The CAM will primarily focus on the post- booking side of our customer s lifecycle, ensuring a successful ramp- up and sustainable cloud consumption. The CAM will collaborate closely, as needed, with the relevant TCE teams or other Oracle teams (. Product Management, Support, Consulting) , as well as Oracle Partners to agree on specific activities and/ or deliverables required in each of the [...] Ability to work in (virtual) teams. To get a specific job done often requires working across various regions, cultures and Lo Bs Strong understanding of the entire TCE ecosystem (and beyond) and how each team contributes to the customer success Agent of Change, driving creative and new customer engagements to convert our customers on the best cloud advocates Oracle is an [...]
Stellenangebot Post-Sales Support Agent Job bei Oracle Job vom 01.01.2025 Oracle Cloud Adoption Manager m/f/ IC4 • Berlin
MEHRIT . The Cloud Adoption Manager (CAM) is aligned to a territory and works directly with the customer in collaboration with Sales and Account Cloud Engineers (ACEs) . Does this pique your interest? If so, we hope to meet you Career Level- IC4Role and Responsibilities The CAM will primarily focus on the post- booking side of our customer s lifecycle, ensuring a successful ramp- up and sustainable cloud consumption. The CAM will collaborate closely, as needed, with the relevant TCE teams or other Oracle teams (. Product Management, Support, Consulting) , as well as Oracle Partners to agree on specific activities and/ or deliverables required in each of the [...] Ability to work in (virtual) teams. To get a specific job done often requires working across various regions, cultures and Lo Bs Strong understanding of the entire TCE ecosystem (and beyond) and how each team contributes to the customer success Agent of Change, driving creative and new customer engagements to convert our customers on the best cloud advocates Oracle is an [...]
Stellenangebot Post-Sales Support Agent Job bei Concentrix Job vom 20.11.2024 Concentrix Multilingual Customer Service Agent (m/f/d) • Berlin
Vergütung / Gehalt: EUR 2500,- Homeoffice möglich
MEHR[...] Advisor (m/f/d) for our service team at Concentrix Berlin and help us deliver exceptional customer experiences for one of the world s biggest, most well- known and leading social media companies. Working within our friendly and supportive team you will:provide support to advertisers and agencies (SMBs) for various queries generated via different communication channels such as phone, chat, and email. offer pre- and post-sales support for all self- service advertising products. provide product and tool support to enhance our clients experience. use tools and [...]
Job vom 20.11.2024 Cargolux

Agent Sales Support Germany

 • Frankfurt, Hesse
MEHRSales . Description Contract Rate Customer Allocation Management- Enter all contract customer contractual (PA/ HB/ SB) rate request in the Pricing [...] allocation bookings (API) and pro- actively follows up on the updates- Timely liaison with the Sales Managers in case of allocation shortfalls (pre- flight) - Structurally measures the performance of the customer allocations and provide feedback to the Sales Managers (post- flight) - Provides ad hoc analysis upon request Customer Relationship Management (CRM) - Timely processing of Customer RFQ uploads as [...]
Stellenangebot Post-Sales Support Agent Job bei Concentrix Job vom 20.11.2024 Concentrix Swedish Online Marketing Agent (m/f/d) • Berlin
Vergütung / Gehalt: EUR 2750,-
MEHRMarketing . Description Due to our incredible growth, we are looking for Swedish Online Marketing Agent (m/f/d) with Swedish and English language skills to help us create exceptional customer experiences for the largest social media platform [...] of our client. You will be working on site in Berlin. Please be aware, that for this role we can only hire EU citizens or candidates who have a valid work permit to work fulltime hours in Germany. We will support you with your visa application. What we Offer:Salary of 2750 monthlyUp to 687 monthly performance bonus gross Relocation bonus of [...] tour managed from your sofa Your impact will be:Analyzing marketing campaigns on behalf of your customers Carrying out digital campaigns on behalf of your client and monitoring success Contacting existing clients (Agencies or Advertisers) via telephone, chat and email, identifying sales opportunities and providing these businesses with the best solution for their business goal Identifying campaign trends and escalating challenging developments at an early stage Improve client s experience by driving optimal and appropriate product adoption When within scope and area of knowledge, provide pre and post- sales assistance for all applicable products Become an expert on all Social Media Account Advertising solutions Champion and produce success [...]
Stellenangebot Post-Sales Support Agent Job bei Concentrix Job vom 20.11.2024 Concentrix

Hebrew Online Marketing Agent (m/f/d)

 • Berlin
Vergütung / Gehalt: EUR 2750,-
MEHRMarketing . Description Due to our incredible growth, we are looking for Hebrew Online Marketing Agent (m/f/d) with Hebrew and English language skills to help us create exceptional customer experiences for the largest social media platform [...] of our client. You will be working on site in Berlin. Please be aware, that for this role we can only hire EU citizens or candidates who have a valid work permit to work fulltime hours in Germany. We will support you with your visa application. What we Offer:Salary of 2750 monthlyUp to 687 monthly performance bonus gross Relocation bonus of [...] tour managed from your sofa Your impact will be:Analyzing marketing campaigns on behalf of your customers Carrying out digital campaigns on behalf of your client and monitoring success Contacting existing clients (Agencies or Advertisers) via telephone, chat and email, identifying sales opportunities and providing these businesses with the best solution for their business goal Identifying campaign trends and escalating challenging developments at an early stage Improve client s experience by driving optimal and appropriate product adoption When within scope and area of knowledge, provide pre and post- sales assistance for all applicable products Become an expert on all Social Media Account Advertising solutions Champion and produce success [...]
Stellenangebot Post-Sales Support Agent Job bei NEVIS Security Job vom 20.11.2024 NEVIS Security Software Architect • , Brandenburg
MEHR[...] blueprints and software design concepts. Drive the introduction of new technologies and retirement of obsolete ones. Lead technology discussions and present architecture and technical solutions to internal and external parties. Help teams to turn architecture into detailed design, follow and support implementation as needed. Support the teams in planning and estimations, especially in the case of risky or novel development tasks. [...] reviews of complex and novel features. Take part in the implementation of complex and novel features if necessary. Provide support in handling escalations if the severity and technical challenges necessitates. Take part in the investigation and the resolution. Participate in post- mortems if necessary. Follow industry trends on software technology, best practices and security domain specific topics. Apply this knowledge in [...] tools used by engineering. Guide the development of technical skills in the engineering community. Provide mentoring, deliver training and shape the overall engineering culture. Take part in hiring if needed and support the onboarding of newcomers. Take part in pre- sales activities and lead them on the engineering side if needed. This is you You will likely be successful in this [...] experience. Experience in a technical leadership or architect role. Clear communication skills, being able to influence stakeholders. Analytical, clear thinking and pragmatic, result oriented approach. Strong prioritization and problem solving skills. Ability to foster innovation and act as a change agent. Technical coaching and mentoring skills along with the ability to deliver technical training. Knowledge of modern architecture patterns relevant for [...]
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Job vom 13.09.2024 Celonis Management Consultant- Finance Beratungs-/ Consultingtätigkeiten
MEHR[...] vendors as well as excellent communication and problem- solving skills. You will blend the deep process and industry expertise with a proven consulting skill set requiring strong analytical skills at the forefront. At times you will work with the Celonis Sales Teams, and Celonis Partners on new sales opportunities, RFP/ RFQs. You will be the trusted advisor for your assigned customers [...] points, inefficiencies, and areas for improvement in their accounts receivable workflows. Undertake Value Assessments or Proof- of- Value Projects and communicate the value opportunity and strategic roadmap to C- level executives. Serve as a trusted advisor to clients, offering ongoing support and guidance to help them maximize the value of our solutions. Work closely with cross- functional teams, including sales, implementation, [...] management. Act as a subject matter expert on accounts receivable processes and technologies, both internally and externally. The qualifications you need: Experience: Minimum 4 years experience in a management consulting firm or similar SaaS organization with a background in pre/ post- sales consulting, strategy consulting, business process improvement, digital transformations, or customer value journey. Education: AMasters Degree or Bachelors degree in [...] following the Celonis value selling methodology alongside the customer journey: including discovery, qualification, value assessment and PoV s, and demonstrate the full value potential of Celonis, Value Realization: Identify and prioritize use cases, implement improvement measures and become a change agent for the customer by establishing an operating model and training users for the customer to realize value and renew/ expand [...]
Job vom 06.08.2024 Hypertherm Associates Software Sales Manager • Berlin
MEHRSales . Software Sales Manager Do you enjoy driving change? As Software Sales Manager (SSM) for Hypertherm Associates you can do [...] a diverse network of partners in an assigned territory, lead partner management and technology adoption processes for software products, and create accountability with partners to achieve sales goals and deliver an enhanced customer experience. Hypertherms mission is to be the agent of innovation in industrial cutting solutions globally. We are 100 Associate- owned. Globally focused, we design, manufacture, and support the worlds leading cutting solutions, with a proud history of no- layoffs for over 55 years. As a Software Sales [...] identify needs, and influence both Hypertherm and the Channel Partners Enjoy working with a diverse group of people in a challenging market where no two days are the sameWho you are and the experience you will bring: 2 years of post- secondary education3- 5 years industry experience of cutting technologies (plasma, laser, waterjet) and sales experience with proven consultative and solutions [...]
Job vom 04.08.2024 Siemens Industry Software GmbH Software Customer Support Solution Delivery Lead (French) - Supplyframe- m/f/d • Munich, Bavaria Führungs-/ Leitungspositionen
MEHR[...] others? Then Supplyframe may be looking for you Supplyframe is searching for a dynamic individual to join our growing team in the EMEA region (Munich, Germany) . This position is a combined role of Professional Services Consultant and SaaS Customer Support Agent. This individual will be responsible for both providing advanced technical support and consulting services to ensure our customers succeed in [...] SaaS products, including software configuration, integrations, data migration, performance, and production support. Collaborate with Level 1 support agents to raise and resolve issues requiring deeper technical knowledge. Participate in the entire project lifecycle, including implementation, installation, configuration, testing, deployment, and post- production support. Interact with customers to understand their technical issues, gather necessary information, and provide timely updates on the status [...] of the solution remains aligned with requirements and value delivery throughout a project. Translate business requirements into specific process- aligned designs for the Company s software solutions based on industry domain knowledge and best practices. Provide guidance and advice to Sales/ Pre Sales pursuits and Services projects. Develop and implement projects, programs, and processes aligned with the Company s strategic direction [...]
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* Verwandte Jobs
Customer Support Agent 32 Jobs Client Support Agent 170 Jobs Technical Support Agent 6 Jobs Customer Care Agent 102 Jobs Customer Relations Agent 44 Jobs

Weitere Job-Ideen!
Customer Operations 93 Jobs Customer Advisory 53 Jobs Customer Consulting 16 Jobs Teamleiter Kundensupport 14 Jobs

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Kaufmännische Tätigkeiten Customer Care


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