Post-Sales Support Agent Stellenangebote


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Neu Job vor 7 Std. gefunden

Agent Accounts Receivable mfd- French

Berlin Work-Life-Balance
MEHRWe are looking for an Agent Accounts Receivable (m/f/d) French to join our Team Orange in Berlin Ideally you have gained several years of professional experience [...] If this sounds exciting, dont hesitate to apply YOUR ROLE AT SIXT You are responsible for the handling of the outstanding balance for our corporate customers. You are in charge of general customer communication and reminders (by telephone, email, and post) . You are responsible for the reconciliation and clarification of customer accounts. You liaise with our internal/ external partners and [...] efficiently, thoroughly, and independently. WHAT WE OFFER Work- life balance: Enjoy 30 days of vacation and up to 50 remote work including up to 30 days per year in European countries (EU, CH UK) as well as flexible working hours. Support for Community Engagement: Take a day each year to volunteer with the Drying Little Tears childrens aid foundation, an initiative [...] services with the aim of optimizing internal business processes. Furthermore, the Internal Audit, which combines assurance and consulting, plays an important role to optimize the effectiveness of the divisions. About us: We are a leading global mobility service provider with sales of 3. 07 billion and around 9000 employees worldwide. Our mobility platform ONE combines our products SIXT rent (car rental) [...]
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Neu Job vor 7 Std. gefunden Cloud Adoption Manager m/f/ IC4 München, Bayern
MEHRThe Cloud Adoption Manager (CAM) is aligned to a territory and works directly with the customer in collaboration with Sales and Account Cloud Engineers (ACEs) . Does this pique your interest? If so, we hope to meet you Role and Responsibilities The CAM will primarily focus on the post- booking side of our customers lifecycle, ensuring a successful ramp- up and sustainable cloud consumption. The CAM will collaborate closely, as needed, with the relevant TCE teams or other Oracle teams (Product Management, Support, Consulting) , as well as Oracle Partners to agree on specific activities and/ or deliverables required in each of the [...] Ability to work in (virtual) teams. To get a specific job done often requires working across various regions, cultures, and Lo Bs. Strong understanding of the entire TCE ecosystem (and beyond) and how each team contributes to the customer success. Agent of Change, driving creative and new customer engagements to convert our customers on the best cloud advocates. Oracle is an [...]
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Job gestern gefunden

Management Consultant- Finance

München, Bayern Beratungs-/ Consultingtätigkeiten
MEHR[...] vendors as well as excellent communication and problem- solving skills. You will blend the deep process and industry expertise with a proven consulting skill set requiring strong analytical skills at the forefront. At times you will work with the Celonis Sales Teams, and Celonis Partners on new sales opportunities, RFP/ RFQs. You will be the trusted advisor for your assigned customers [...] points, inefficiencies, and areas for improvement in their accounts receivable workflows. Undertake Value Assessments or Proof- of- Value Projects and communicate the value opportunity and strategic roadmap to C- level executives. Serve as a trusted advisor to clients, offering ongoing support and guidance to help them maximize the value of our solutions. Work closely with cross- functional teams, including sales, implementation, [...] management. Act as a subject matter expert on accounts receivable processes and technologies, both internally and externally. The qualifications you need: Experience: Minimum 4 years experience in a management consulting firm or similar SaaS organization with a background in pre/ post- sales consulting, strategy consulting, business process improvement, digital transformations, or customer value journey. Education: A Masters Degree or Bachelors degree [...] following the Celonis value selling methodology alongside the customer journey: including discovery, qualification, value assessment and Po Vs, and demonstrate the full value potential of Celonis. Value Realization: Identify and prioritize use cases, implement improvement measures and become a change agent for the customer by establishing an operating model and training users for the customer to realize value and renew/ expand [...]
Job vor 8 Tagen gefunden Brand Manager Rare Diseases fmd München, Bayern
MEHR[...] solution vendors, as well as excellent communication and problem- solving skills. You will blend deep process and industry expertise with a proven consulting skill set requiring strong analytical skills at the forefront. At times you will work with the Celonis Sales Teams and Celonis Partners on new sales opportunities, RFPs/ RFQs. You will be the trusted advisor for your assigned customers [...] points, inefficiencies, and areas for improvement in their accounts receivable workflows. Undertake Value Assessments or Proof- of- Value Projects and communicate the value opportunity and strategic roadmap to C- level executives. Serve as a trusted advisor to clients, offering ongoing support and guidance to help them maximize the value of our solutions. Work closely with cross- functional teams, including sales, implementation, [...] management. Act as a subject matter expert on accounts receivable processes and technologies, both internally and externally. The qualifications you need: Experience: Minimum 4 years experience in a management consulting firm or similar SaaS organization with a background in pre/ post- sales consulting, strategy consulting, business process improvement, digital transformations, or customer value journey. Education: A Masters Degree or Bachelors degree [...] following the Celonis value selling methodology alongside the customer journey, including discovery, qualification, value assessment, and Po Vs, and demonstrate the full value potential of Celonis. Value Realization: Identify and prioritize use cases, implement improvement measures, and become a change agent for the customer by establishing an operating model and training users for the customer to realize value and renew/ expand [...]
Job vor 9 Tagen gefunden

Salesforce Cloud Engineer (Sales)

Bad Homburg vor der Höhe, Hessen
MEHROur talented Salesforce Cloud Engineers are pivotal in driving business success through innovative Salesforce solutions. In this role, you will design, develop, and implement customized solutions within the Sales Cloud to meet our dynamic sales needs in our direct and indirect markets across EIMEA. Youll have the opportunity to [...] anticipation of business needs by partnering with Project Managers and Business Analysts to formulate and define scope or required business case analysis. Develops implementation estimates and plans for phases of the delivery lifecycle, including development, testing, training, communication, deployment, and post- production support. Demonstrates solution functionality to business stakeholders as needed or requested as part of or in addition to Sprint activities. Produces [...] with Salesforce and its ecosystem. Experience with Lightning development. Ability to effectively use Trailhead and other training or support solutions provided by Salesforce to advance adoption or knowledge of solutions being deployed. General knowledge of Apex programming, AI adoption/ integration, agent development. Strong understanding of the practical and innovative application of Customer Relationship Management systems in support of business and IT [...]
Job vom 10.03.2025 Data Scientist- AI Agents Generative AI (f/m/d) Berlin
MEHRData Scientist- AI Agents Generative AI (f/m/d) Your Mission As a Data Scientist (f/m/d) , you will evaluate and improve the performance of our AI Agents. This will involve developing evaluation tasks for agent behaviour, fine- tuning foundation models, researching and prototyping new AI Agent features and frameworks, and investigating issues affecting our customers. Youll develop a deep understanding of the behaviour of our models and AI Agents. Youll work directly with product engineering and sales teams, leading by example on evaluating and improving our product- from testing new AI system optimisation frameworks to fine- tuning [...] AI Agent based products. In This Role You Will Take ownership of data science and machine learning projects that help us improve our generative AI product suite Develop and evaluate production Agentic AI systems for real customer use cases Directly support and collaborate with product engineering and sales, analyzing the performance of our AI products and prototyping new features Evaluate and [...] Execute Machine Learning research and development projects end- to- end, rapidly turning new ideas into customer facing features Our Tech stack (AI Data) : Python, OpenAI, Lang Graph, SQL, Microsoft Azure, Kubernetes, Terraform, Docker, MongoDB, MySQL, Redis, Eventhubs (Kafka) , Post Hog, Databricks, Delta Live Tables, Preset What You Bring To The Table 3+ years of experience as a Data Scientist [...]
Job vom 07.12.2024

HEAD OF FINANCE

Führungs-/ Leitungspositionen Abgeschlossene Ausbildung
MEHR[...] ensuring that the company operates delivers on all its regulatory compliance commitments. They will play a key role in shaping the organisations financial health and long- term success. Key Accountabilities: Financial Strategy and Planning Develop and implement financial strategies that support the businesss goals; Lead long- term budgeting, forecasting, and financial planning; Provide insights and recommendations to grow both earnings and [...] transparency, and continuous improvement; Mentor and guide team members in their career development. Cross- functional Collaboration Work closely with other department heads to align finance initiatives with operational goals; Identify and drive cost reduction initiatives as defined; Partner with Manufacturing, Sales and Marketing, Procurement, Legal and Human Resources to provide financial insights and support business initiatives; Contribute to key decision- making processes, including mergers, acquisitions, and other strategic investments. Qualifications Experience Degree in Finance, Accounting, Economics, or a related field; post graduate qualification may be advantageous. Professional certification (eg CPA) is preferred. 10+ years of experience in finance, with a strong [...] complex information clearly to diverse audiences. Adaptability : Thrives in a fast- paced, evolving environment. Leadership : Leads by example, inspiring high performance and accountability, and develops capability in others. Professionalism : High degree of integrity, professionalism, and confidentiality. Change Agent: Ability to drive continuous improvement through understanding key drivers in a complex commercial environment. Organisational Skills: Highly effective organisational skills, [...]
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Job vom 07.11.2024 Ground Systems Business Development Director (m/f/d) Führungs-/ Leitungspositionen
MEHR[...] and ensure customer satisfaction? For our office in Darmstadt Germany, we are seeking a Ground Systems Business Development Director, in preparations for the next generation of leaders at Terma GmbH. You will have the chance to work with prestigious projects, support our Services and have a unique opportunity to gain experience in numerous fields within the space and technology domain all [...] products and services as well as our business position and competition, to keep business relevant and up to date, improving Termas footprint in the space services area. Tasks: Identification of necessary evolutions for current business. Identification of new business areas (sales leads) new markets, growth areas, trends, etc. Maintain current client relationships and identify areas for new potential clients. Develop new [...] methods. Develop a growth strategy focused both on financial gain and customer satisfaction. Collaborate with management, sales, and recruitment team to ensure requirements are met, such as service and project increase and profit goals. Bid management and all pre and post activities (bid strategy, tactics, etc. ) Assisting in recruitment and working closely with Termas Talent acquisitions team. Tutoring junior people [...] out of Denmark, The Netherlands, France, Germany, Austria, Czech Republic, Romania and the UK. Starting date: As soon as possible. Application deadline: As soon as possible. Follow Terma to remain updated on our news and events and join our job agent to stay updated about new jobs in specific job areas: #J- 18808- Ljbffr 19104839 [...]
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Stellenangebote Post-Sales Support Agent Jobs bei Neuvoo


Stellenangebot Post-Sales Support Agent Job bei SIXT Germany Job vom 08.03.2025 SIXT Germany

Receivables Management Agent B2B (m/f/d)

Berlin
Vergütung / Gehalt: EUR 3466,-
Work-Life-Balance
MEHRSales. Job Description You prefer running reminders over running a marathon? We are looking for a Receivables Management Agent B2B (m/f/d) to join Team Orange in Berlin Ideally, you have gained several years of professional experience as an accountant, [...] dont hesitate to apply YOUR ROLE AT SIXT You are responsible for the handling of the outstanding balance for our corporate customers in Germany/ UK You are in charge of general customer communication and reminders (by telephone, e- mail and post) You are responsible for the reconciliation and clarification of customer accounts You liaise with our internal/ external partners and service [...] thoroughly and independently WHAT WE OFFER Work- life balance Enjoy 30 days of vacation and up to 50 remote work, including up to 30 days per year in European countries (EU, CH UK) , as well as flexible working hours Support for Community Engagement Take a day each year to volunteer with the Drying Little Tears childrens aid foundation, an initiative [...]
Stellenangebot Post-Sales Support Agent Job bei Concentrix Job vom 07.03.2025 Concentrix Multilingual Customer Service Agent (m/f/d) Berlin
Vergütung / Gehalt: EUR 2500,-
Homeoffice möglich
MEHR[...] Service Advisor (m/f/d) for our service team at Concentrix Berlin and help us deliver exceptional customer experiences for one of the worlds biggest, most well- known and leading social media companies. Working within our friendly and supportive team you will:provide support to advertisers and agencies (SMBs) for various queries generated via different communication channels such as phone, chat, and email. offer pre- and post-sales support for all self- service advertising products. provide product and tool support to enhance our clients experience. use tools and [...]
Job vom 07.03.2025 Cargolux

Agent Sales Support Germany

Frankfurt, Hesse
MEHRSales. Description Contract Rate Customer Allocation Management- Enter all contract customer contractual (PA/ HB/ SB) rate request in the Pricing Tools [...] allocation bookings (API) and pro- actively follows up on the updates- Timely liaison with the Sales Managers in case of allocation shortfalls (pre- flight) - Structurally measures the performance of the customer allocations and provide feedback to the Sales Managers (post- flight) - Provides ad hoc analysis upon request Customer Relationship Management (CRM) - Timely processing of Customer RFQ uploads as [...]
Stellenangebot Post-Sales Support Agent Job bei Concentrix Job vom 07.03.2025 Concentrix Swedish Online Marketing Agent (m/f/d) Berlin
Vergütung / Gehalt: EUR 2750,-
MEHRMarketing. Description Due to our incredible growth, we are looking for Swedish Online Marketing Agent (m/f/d) with Swedish and English language skills to help us create exceptional customer experiences for the largest social media platform [...] of our client. You will be working on site in Berlin. Please be aware, that for this role we can only hire EU citizens or candidates who have a valid work permit to work fulltime hours in Germany. We will support you with your visa application. What we Offer:Salary of 2750 monthlyUp to 687 monthly performance bonus gross Relocation bonus of [...] tour managed from your sofa Your impact will be:Analyzing marketing campaigns on behalf of your customers Carrying out digital campaigns on behalf of your client and monitoring success Contacting existing clients (Agencies or Advertisers) via telephone, chat and email, identifying sales opportunities and providing these businesses with the best solution for their business goal Identifying campaign trends and escalating challenging developments at an early stage Improve clients experience by driving optimal and appropriate product adoption When within scope and area of knowledge, provide pre and post- sales assistance for all applicable products Become an expert on all Social Media Account Advertising solutions Champion and produce success [...]
Stellenangebot Post-Sales Support Agent Job bei Oracle Job vom 07.03.2025 Oracle

Cloud Adoption Manager m/f/ IC4

Munich, Bavaria
MEHRIT. The Cloud Adoption Manager (CAM) is aligned to a territory and works directly with the customer in collaboration with Sales and Account Cloud Engineers (ACEs) . Does this pique your interest? If so, we hope to meet you Career Level- IC4Role and Responsibilities The CAM will primarily focus on the post- booking side of our customers lifecycle, ensuring a successful ramp- up and sustainable cloud consumption. The CAM will collaborate closely, as needed, with the relevant TCE teams or other Oracle teams (. Product Management, Support, Consulting) , as well as Oracle Partners to agree on specific activities and/ or deliverables required in each of the [...] Ability to work in (virtual) teams. To get a specific job done often requires working across various regions, cultures and Lo Bs Strong understanding of the entire TCE ecosystem (and beyond) and how each team contributes to the customer success Agent of Change, driving creative and new customer engagements to convert our customers on the best cloud advocates Oracle is an [...]
Stellenangebot Post-Sales Support Agent Job bei Oracle Job vom 07.03.2025 Oracle Cloud Adoption Manager m/f/ IC4 Hamburg
MEHRIT. The Cloud Adoption Manager (CAM) is aligned to a territory and works directly with the customer in collaboration with Sales and Account Cloud Engineers (ACEs) . Does this pique your interest? If so, we hope to meet you Career Level- IC4Role and Responsibilities The CAM will primarily focus on the post- booking side of our customers lifecycle, ensuring a successful ramp- up and sustainable cloud consumption. The CAM will collaborate closely, as needed, with the relevant TCE teams or other Oracle teams (. Product Management, Support, Consulting) , as well as Oracle Partners to agree on specific activities and/ or deliverables required in each of the [...] Ability to work in (virtual) teams. To get a specific job done often requires working across various regions, cultures and Lo Bs Strong understanding of the entire TCE ecosystem (and beyond) and how each team contributes to the customer success Agent of Change, driving creative and new customer engagements to convert our customers on the best cloud advocates Oracle is an [...]
Stellenangebot Post-Sales Support Agent Job bei Oracle Job vom 07.03.2025 Oracle Cloud Adoption Manager m/f/ IC4 Frankfurt, Hesse
MEHRIT. The Cloud Adoption Manager (CAM) is aligned to a territory and works directly with the customer in collaboration with Sales and Account Cloud Engineers (ACEs) . Does this pique your interest? If so, we hope to meet you Career Level- IC4Role and Responsibilities The CAM will primarily focus on the post- booking side of our customers lifecycle, ensuring a successful ramp- up and sustainable cloud consumption. The CAM will collaborate closely, as needed, with the relevant TCE teams or other Oracle teams (. Product Management, Support, Consulting) , as well as Oracle Partners to agree on specific activities and/ or deliverables required in each of the [...] Ability to work in (virtual) teams. To get a specific job done often requires working across various regions, cultures and Lo Bs Strong understanding of the entire TCE ecosystem (and beyond) and how each team contributes to the customer success Agent of Change, driving creative and new customer engagements to convert our customers on the best cloud advocates Oracle is an [...]
Stellenangebot Post-Sales Support Agent Job bei Oracle Job vom 07.03.2025 Oracle Cloud Adoption Manager m/f/ IC4 Berlin
MEHRIT. The Cloud Adoption Manager (CAM) is aligned to a territory and works directly with the customer in collaboration with Sales and Account Cloud Engineers (ACEs) . Does this pique your interest? If so, we hope to meet you Career Level- IC4Role and Responsibilities The CAM will primarily focus on the post- booking side of our customers lifecycle, ensuring a successful ramp- up and sustainable cloud consumption. The CAM will collaborate closely, as needed, with the relevant TCE teams or other Oracle teams (. Product Management, Support, Consulting) , as well as Oracle Partners to agree on specific activities and/ or deliverables required in each of the [...] Ability to work in (virtual) teams. To get a specific job done often requires working across various regions, cultures and Lo Bs Strong understanding of the entire TCE ecosystem (and beyond) and how each team contributes to the customer success Agent of Change, driving creative and new customer engagements to convert our customers on the best cloud advocates Oracle is an [...]
Stellenangebot Post-Sales Support Agent Job bei Concentrix Job vom 07.03.2025 Concentrix

Hebrew Online Marketing Agent (m/f/d)

Berlin
Vergütung / Gehalt: EUR 2750,-
MEHRMarketing. Description Due to our incredible growth, we are looking for Hebrew Online Marketing Agent (m/f/d) with Hebrew and English language skills to help us create exceptional customer experiences for the largest social media platform [...] of our client. You will be working on site in Berlin. Please be aware, that for this role we can only hire EU citizens or candidates who have a valid work permit to work fulltime hours in Germany. We will support you with your visa application. What we Offer:Salary of 2750 monthlyUp to 687 monthly performance bonus gross Relocation bonus of [...] tour managed from your sofa Your impact will be:Analyzing marketing campaigns on behalf of your customers Carrying out digital campaigns on behalf of your client and monitoring success Contacting existing clients (Agencies or Advertisers) via telephone, chat and email, identifying sales opportunities and providing these businesses with the best solution for their business goal Identifying campaign trends and escalating challenging developments at an early stage Improve clients experience by driving optimal and appropriate product adoption When within scope and area of knowledge, provide pre and post- sales assistance for all applicable products Become an expert on all Social Media Account Advertising solutions Champion and produce success [...]
Stellenangebot Post-Sales Support Agent Job bei Siemens Industry Software GmbH Job vom 07.03.2025 Siemens Industry Software GmbH Software Customer Support Solution Delivery Lead (French) - Supplyframe- m/f/d Munich, Bavaria Führungs-/ Leitungspositionen
MEHR[...] others? Then Supplyframe may be looking for you Supplyframe is searching for a dynamic individual to join our growing team in the EMEA region (Munich, Germany) . This position is a combined role of Professional Services Consultant and SaaS Customer Support Agent. This individual will be responsible for both providing advanced technical support and consulting services to ensure our customers succeed in [...] SaaS products, including software configuration, integrations, data migration, performance, and production support. Collaborate with Level 1 support agents to raise and resolve issues requiring deeper technical knowledge. Participate in the entire project lifecycle, including implementation, installation, configuration, testing, deployment, and post- production support. Interact with customers to understand their technical issues, gather necessary information, and provide timely updates on the status [...] integrity of the solution remains aligned with requirements and value delivery throughout a project. Translate business requirements into specific process- aligned designs for the Companys software solutions based on industry domain knowledge and best practices. Provide guidance and advice to Sales/ Pre Sales pursuits and Services projects. Develop and implement projects, programs, and processes aligned with the Companys strategic direction and [...]
Job vom 07.03.2025 Hypertherm Associates

Software Sales Manager

Berlin
MEHRSales. Software Sales Manager Do you enjoy driving change? As Software Sales Manager (SSM) for Hypertherm Associates you can do this [...] a diverse network of partners in an assigned territory, lead partner management and technology adoption processes for software products, and create accountability with partners to achieve sales goals and deliver an enhanced customer experience. Hypertherms mission is to be the agent of innovation in industrial cutting solutions globally. We are 100Associate- owned. Globally focused, we design, manufacture, and support the worlds leading cutting solutions, with a proud history of no- layoffs for over 55 years. As a Software Sales [...] to identify needs, and influence both Hypertherm and the Channel Partners Enjoy working with a diverse group of people in a challenging market where no two days are the sameWho you are and the experience you will bring:2 years of post- secondary education3- 5 years industry experience of cutting technologies (plasma, laser, waterjet) and sales experience with proven consultative and solutions [...]
Job vom 07.03.2025 Celonis Management Consultant- Finance Munich, Bavaria Beratungs-/ Consultingtätigkeiten
MEHR[...] vendors as well as excellent communication and problem- solving skills. You will blend the deep process and industry expertise with a proven consulting skill set requiring strong analytical skills at the forefront. At times you will work with the Celonis Sales Teams, and Celonis Partners on new sales opportunities, RFP/ RFQs. You will be the trusted advisor for your assigned customers [...] points, inefficiencies, and areas for improvement in their accounts receivable workflows. Undertake Value Assessments or Proof- of- Value Projects and communicate the value opportunity and strategic roadmap to C- level executives. Serve as a trusted advisor to clients, offering ongoing support and guidance to help them maximize the value of our solutions. Work closely with cross- functional teams, including sales, implementation, [...] management. Act as a subject matter expert on accounts receivable processes and technologies, both internally and externally. The qualifications you need: Experience: Minimum 4 years experience in a management consulting firm or similar SaaS organization with a background in pre/ post- sales consulting, strategy consulting, business process improvement, digital transformations, or customer value journey. Education: AMasters Degree or Bachelors degree in [...] following the Celonis value selling methodology alongside the customer journey: including discovery, qualification, value assessment and Po Vs, and demonstrate the full value potential of Celonis, Value Realization: Identify and prioritize use cases, implement improvement measures and become a change agent for the customer by establishing an operating model and training users for the customer to realize value and renew/ expand [...]
Stellenangebot Post-Sales Support Agent Job bei Concentrix Job vom 07.03.2025 Concentrix Hebrew Speaking Customer Service Agent (m/f/d) - 100 Home Office Berlin
Vergütung / Gehalt: EUR 2500,-
Homeoffice möglich
MEHRCustomer Service. Description Working hours: Part- time/ full- time (35- 40 hours/ week) Support language: Hebrew- English (Excellent Hebrew language skills and a good command of English are required for this position) Service times: [...] support and expand your customers self- serve advertising customer baseYou are able to manage all different types of inquiries generated via activities such as chat, email, calling and social media messengerYou will demonstrate the value of advertising solutions and provide post-sales support for all self- service products From the beginning, you will take an active role in providing excellent and nimble [...]
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Job vom 03.01.2025 Oracle Cloud Adoption Manager m/f/ IC4 Düsseldorf, North Rhine- Westphalia
MEHRIT. The Cloud Adoption Manager (CAM) is aligned to a territory and works directly with the customer in collaboration with Sales and Account Cloud Engineers (ACEs) . Does this pique your interest? If so, we hope to meet you Career Level- IC4Role and Responsibilities The CAM will primarily focus on the post- booking side of our customers lifecycle, ensuring a successful ramp- up and sustainable cloud consumption. The CAM will collaborate closely, as needed, with the relevant TCE teams or other Oracle teams (. Product Management, Support, Consulting) , as well as Oracle Partners to agree on specific activities and/ or deliverables required in each of the [...] Ability to work in (virtual) teams. To get a specific job done often requires working across various regions, cultures and Lo Bs Strong understanding of the entire TCE ecosystem (and beyond) and how each team contributes to the customer success Agent of Change, driving creative and new customer engagements to convert our customers on the best cloud advocates Oracle is an [...]
Job vom 20.11.2024 NEVIS Security Software Architect • , Brandenburg
MEHR[...] blueprints and software design concepts. Drive the introduction of new technologies and retirement of obsolete ones. Lead technology discussions and present architecture and technical solutions to internal and external parties. Help teams to turn architecture into detailed design, follow and support implementation as needed. Support the teams in planning and estimations, especially in the case of risky or novel development tasks. [...] reviews of complex and novel features. Take part in the implementation of complex and novel features if necessary. Provide support in handling escalations if the severity and technical challenges necessitates. Take part in the investigation and the resolution. Participate in post- mortems if necessary. Follow industry trends on software technology, best practices and security domain specific topics. Apply this knowledge in [...] tools used by engineering. Guide the development of technical skills in the engineering community. Provide mentoring, deliver training and shape the overall engineering culture. Take part in hiring if needed and support the onboarding of newcomers. Take part in pre- sales activities and lead them on the engineering side if needed. This is you You will likely be successful in this [...] software development experience. Experience in a technical leadership or architectrole. Clear communication skills, being able to influence stakeholders. Analytical, clear thinking and pragmatic, result oriented approach. Strong prioritization and problem solving skills. Ability to foster innovationand act as a change agent. Technical coaching and mentoring skills along with the ability to delivertechnical training. Knowledge of modern architecture patterns relevant for cloud [...]
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