Job am 23.03.2025 bei Jobleads gefunden
Technical Account Manager (m/f/d) - 29752
• Frankfurt, Hesse
Splunk is here to build a safer and more resilient digital world. The worlds leading enterprises use our unified
security and observability platform to keep their digital systems secure and reliable. While customers love our technology, its our people that [...] underused functionality, capacity utilization, workload optimization, data hygiene, etc. Build assessments beyond health monitoring focused on guided outcome advisory, such as cost reduction, risk mitigation, increasing customer team efficiencies, and improving performance. Assist customers with capacity and upgrade planning, key
event and major project readiness. Serve as a dedicated point of contact for customer needs including adoption, enablement, optimization, customer success and technical resolutions. Monitor, lead, and report interactions with our technical support teams, resolution
management of high priority support cases, and a strong focus on future incident prevention. Continual engagement and
information sharing with Customer Success Manager, Regional Sales Manager, Sales Engineer, Customer Success Engineer, Professional Services and other engaged collaborators. Contribute [...] : IT systems, enterprise or infrastructure management, application development and management, security, and/or analytics. Splunk Platform experience : 5+ years experience administering and using Splunk. 3+ years Splunk implementation and build experience. 2+ years Splunk Cloud experience : Cloud Fundamentals
Consultant Accreditation (preferred) . Proven experience with Cloud Migration projects. 3+ years Splunk architecture experience. Ability to deploy, manage, and troubleshoot [...]
Alle Technical Account Manager Stellenangebote anzeigen