Job am 07.03.2025 bei Neuvoo gefunden
FLOCERT
Senior Officer (m/f/div) Global Service Development-INTERNAL ONLY
• Bonn, North Rhine- Westphalia
[...] dedicated to working with all types of organisations, from small producers to internationally recognised brands, in order to promote fairness in global trade. Our accreditation as a Social Enterprise demonstrates our commitment to social business values. FLOCERT is looking for
Senior Officer (m/f/div) Global Service Development-INTERNAL ONLYJob Share: Full-time (38, 5 hours per week) Location: FLOCERT GmbH Headquarter Bonn, Germany Salary benefits package: depend upon qualifications and experience Start date: as soon as possible Deadline for applications: 28 April 2023Description The Senior Officer for Global Service Development is a senior project management expert with a strong understanding of product development and is part of the Global Service Development (GSD) Team. The GSD is the unit within FLOCERT responsible for the stewardship of the global product development process and coordinating subsequent development of Fairtrade value-added services on a global level (cross-departmental and cross-organizational) . The position requires strong expertise in project management methodologies, product development, and service development. The successful candidate will have a strong entrepreneurial spirit, strong communication and networking skills and can thrive in a fast-paced environment. The function, therefore, requires a strong understanding of product development work including human-centered design, follow-me-home research, product
marketing, and pricing. It further requires collaborating with Stakeholders (Fairtrade International, National Fairtrade Organisations, Producer Networks etc. ) for shared learning and process development. Your responsibilities Collect, organise, define and communicate requirements for new products and services, including feedback from stakeholders to feed into next product iteration with particular focus on delivering customer value Support execution of product development cycle, including creating efficiencies and optimising existing systems Manage projects using diverse approaches, assessing best tools in classic and agile, to drive success of strategic product development priorities, including drafting and executing project plans Define metrics for understanding the engagement and impact of products and services, as well as the business case Contribute to process improvement, including project documentationAct as product owner, [...] members onboarding experience and provide guidance as agreed with the line manager Where GSD aspects are concerned, coordinate international and cross-functional projects Supervise interns and/or apprentices Your qualifications, experience and skills Professional education as Management Assistant, Foreign/ Multi-lingual secretary, Office
Clerk, Office Administrator or any other related qualification University education in economics or in related field is a plusAt least 5 years previous experience managing projects in international context, paired with 3+ years experience in field of product and/or service development Further education, training or experience in the area of sales, communications, marketing, customer service etc. is seen as an asset Experience as product owner Experiences in project management in an international environment would be beneficial, as well as working in a multi-stakeholder environment Experience in verification or certification is a plus Experience in training or facilitation of workshops is an asset Excellent business fluency in English and German oral and written; further language skills in Spanish or French etc. are [...]
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