Technical Support Supervisor Stellenangebote

Job vor 2 Tagen bei StepStone gefunden Unsere Grüne Glasfaser GmbH Co. KG

Working Student Technology Engineering (m/f/d)

• Ismaning Teilzeit Homeoffice möglich Werkstudenten [...] experienced and highly motivated people who share our passion and want to contribute to our mission as Germanys top-notch and sustainable fibre network provider. The Technology Engineering team defines the access and aggregation network for Unsere Grüne Glasfaser. We provide technical specifications to the planning and deployment teams, select and qualify suitable materials for FTTH rollout, manage the setup of UGGs points of presence and build the aggregation network. Furthermore, we support internet service providers to connect to our network. Help us to manage the deployment process of new POPs (keep track of deployment activities, identify and resolve impediments and optimize the rollout process) Coordinate the activities required to build an aggregation network across multiple cities while considering capacity and redundancy requirement Specify new materials that meet the planning teams requirements to improve the efficiency of the FTTH rollout. Learn everything about network protocols (TCP/ IP, L2/ L3-BSA, PPPoE, DHCP) , network architectures and their elements Help internet service provider to connect to our network smoothly Studies in Electrical Engineering with focus on communications engineering, industrial engineering or computer science Passionate team player with a can-do attitude Self-motivated with a high level [...] your knowledge. During your work you will gain a holistic insight into the operational processes of start-up in the telecommunications industry. Workplace: Modern and ergonomically equipped brand new office space. Home office: You have the possibility, in agreement with your supervisor, to work from home on individual days. Catering is provided: Free coffee and tea specialities as well as fruits are available to you at all times. . Unsere Grüne Glasfaser GmbH Co. KG sucht in Ismaning eine/n Working Student Technology Engineering (m/f/d) (ID-Nummer: 12383306) 43868385 [...]

Job vor 2 Tagen bei StepStone gefunden ADM EMEA Corporate Services GmbH Operations Trainee Program (all genders) • Hamburg, Heidelberg, Frankfurt, Mainz, München, Straubing, EMEA/ UK Beratungs-/ Consultingtätigkeiten Absolventen, Einsteiger, Trainees Homeoffice möglich [...] be: Working in shifts, rotating through different relevant departments to learn about operations and teamwork Rotating through other departments to build knowledge of how different departments in an organization are connected An assignment to another location, to act as deputy supervisor, deputy superintendent or a role that the company sees fit for you to obtain people management skills Participation in graduate [...] our products and other parts of operations Supporting Performance Excellence, our continuous improvement program, by participating and coordinating a workgroup Whilst on the program, you will be assigned a mentor who will serve as a sounding board and provides additional support You will learn from and be exposed to regional operations management Upon completion of the graduate program, we review together [...] to the outcome of the solution, we enrich the quality of life the world over. Your main responsibility within the program is to develop the following skillset which will be the foundation of an operational career within our company: Gain technical knowhow of various operational processes Establish an internal network and build relationships Understand how the organization operates and how different [...]

Job vor 7 Tagen bei StepStone gefunden Porsche eBike Performance GmbH

Supervisor Customer Support (m/w/d)

• Ottobrunn Führungs-/ Leitungspositionen Homeoffice möglich 30+ Urlaubstage Porsche E-Bike Performance wurde gegründet, um die Mobilität neu zu gestalten und innovative elektrische Antriebssysteme für E-Bikes zu entwickeln. Wir vereinen jahrelange Erfahrung in der[...]

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[...] agile E-Bikes sowie zukünftig auch besonders leistungsfähige Antriebssysteme unter dem Markennamen Porsche. Unser vielfältiges, offenes und engagiertes Team freut sich auf neue inspirierende Talente, die mit uns die Zukunft der E-Bike Technologie gestalten und eine neue Fahrradkultur etablieren wollen. Als Supervisor Customer Support bist du für ein 10 köpfiges Team an Kundendienstexpert:innen verantwortlich und hast damit einen elementaren Anteil an der Etablierung einer Premium Service Strategie. Dabei berichtest du an den Team Lead Technical Support. Du verantwortest die Durchführung regelmäßiger Mitarbeitergespräche zur Bewertung und Förderung der individuellen Leistung und Entwicklung Ebenso bist Du für [...]

Job am 09.03.2025 bei Jobleads gefunden Data Architect II • Stuttgart, Baden- Württemberg [...] is contingent upon the award of a contract. We will provide updates on the status of the contract and next steps during the hiring process. Minimum Qualifications Summary Certification Education BS in Computer Science, Information Systems, Engineering, or other related technical or scientific discipline related to the task to be supported TS/ SCI Clearance Eligible Experience Required 4+ years of relevant experience Job Objective Providing Data Architect Support to the Chief Digital and Artificial Intelligence (AI) Office (CDAO) ACCELERATING DATA AND ARTIFICIAL INTELLIGENCE (ADA) Team located at US [...] sources for adherence to the organizations quality standards and ease of integration. Relies on experience and judgement to plan and accomplish goals. Performs a variety of tasks A certain degree of creativity and latitude is required Typically reports to a supervisor or manager Work Location Stuttgart, Germany About Lukos Lukos has been delivering professional services to the Federal Government for 15 [...]

Neu Job vor 6 Std. bei Jobleads gefunden

Manager-Enterprise Risk

• Kronberg im Taunus, Hessen [...] the following key responsibilities : Management of the Internal Capital Adequacy Assessment Process (ICAAP) : Leading the banks ICAAP process, including analysing and assessing capital adequacy in relation to the banks risk profiles and operations. This includes leading efforts to support non-financial risk severe scenario workshop based assessments. Risk-bearing capacity analysis and reporting : Conduct analysis of the banks risk-bearing capacity, [...] statistical analysis, including stress testing, Monte Carlo simulations, and time series analysis, paired with a pragmatic and commercial mind-set Strong communication skills : ability to present complex issues, models and their results in a clear and understandable way to both technical and non-technical stakeholders to support informed decision-making and to demonstrate sufficient model knowledge to the supervisor Fluent in spoken and written German and English. Feel rewarded : For starters, well offer you a comprehensive benefits package. [...]

Neu Job vor 6 Std. bei Jobleads gefunden Commercial Leasing Manager • Wien [...] Accountability) . The Commercial Leasing Manager will also be performing select special projects for the Leasing team. Responsibilities FISCAL ACCOUNTING RESPONSIBILITIES Collect, inventory, abstract, and upload into the database all pertinent real estate contract information and documentation. Serve as YARDI technical administrator, assist with system upgrades, and support staff as needed. Maintain the database to record and manage all critical activity in the real estate lease portfolio, including [...] on current market trends and opining supervisors on competitive lease rates. Perform market analysis to properly set lease rates for Planning Department commercial real estate. Manage assigned Planning Department-owned sites for community activation or short-term Licenses, including negotiating rates. Assist supervisor in complex, multi-layered lease negotiations, including but not limited to preparation and sensitivity analysis of discounted cash flow and other [...]

Job gestern bei Jobleads gefunden

Technical Support Professional

• Böblingen, Baden- Württemberg Join a team recognized for leadership, innovation and diversity We are looking for a Technical Support Engineer to provide assistance to our customers. You will[...]

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Join a team recognized for leadership, innovation and diversity We are looking for a Technical Support Engineer to provide assistance to our customers. You will diagnose and troubleshoot software and hardware problems and help our customers [...] installation. To be familiar with IoT would be very positively evaluated to be prepared for the in-place Honeywells strategy. The main product responsibility will be in Niagara software support and in the Trend controller system. This can be a PC-based supervisor installation or a field controller-based BMS application including integration options. The peripheral devices like I/ O modules and connected field [...]

Job vor 2 Tagen bei Jobleads gefunden Engineer I-HVAC/ R • Köln, Nordrhein- Westfalen [...] six different dining venues, including San Diegos only three-Michelin starred restaurant, Addison. Growth and advancement are not only accessible but actively encouraged. We promote a balanced life for our colleagues and continually seek new ways to enhance our environment and support our beautiful home of San Diego. Job Description Rate of Pay: 23.00-32.96 Summary: Perform routine general maintenance and repair functions [...] HVAC/ R. Has knowledge of common and advanced concepts, practices and procedures within the HVAC/ R field. Relies on experience and judgment to plan and accomplish goals. Performs a variety of tasks. Works under general supervision. Typically reports to a supervisor or manager. A certain degree of creativity and latitude is required. Essential Duties and Responsibilities: All colleagues are obligated to [...] disabilities to perform the essential functions. High school diploma or equivalent preferred. Technically Certified in HVAC/ R field. Three years of verifiable experience in a commercial HVAC related field of trade or equivalent experience. Ability to read Engineering drawings and technical literature. Universal refrigerant certificate as required by the EPA. Journeyman certification preferred. Must be able to read Engineering drawings and [...]

Job vor 2 Tagen bei Jobleads gefunden

Lab Manager/ Lab Supervisor University Environment (m/f/d)

• Erlangen, Bayern Führungs-/ Leitungspositionen [...] for developing and ensuring compliance with Standard Operating Procedures (SOPs) in all wet laboratory areas, including the development of laboratory policies and procedures. Primary responsibility for the procurement, care, and maintenance of all equipment in the institutes wet laboratories, providing technical support to researchers, calibrating equipment, managing the online booking calendar, and maintaining equipment documentation. Conducting inductions and training sessions for laboratory [...]
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Job vor 2 Tagen bei Jobleads gefunden Senior Frontend Engineer (m/f/x) • München, Bayern Our Promise: We are building a software company where smart and creative minds like you do their best to make the real estate industry a[...]

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[...] your energy, your passion and your ideas and find the perfect place to reach your best form. Are you looking for an opportunity to grow and join an amazing team of frontrunners? Heres your chance-Our Engineering team is looking for support. Senior Frontend Engineer (m/f/x) Your Mission: Together with your team, you seek to understand customers problems and what they need, [...] too. Who you are: You have a degree in Computer Science or a comparable field. We are open to an alternate career path as well. You value communication skills (written and spoken) , and can effectively manage discussions with your technical and non-technical colleagues alike. You bring several years of work experience as a Software Engineer and are more than ready [...] help you with all questions on the way. You directly start in a team which helps you to get quickly hands-on and see your first contributions to the product in the first week already. You have regular check-ins with your supervisor to see if your onboarding plan is working for you and where we can provide support to improve your experience. [...]

Job vor 2 Tagen bei Jobleads gefunden

LCV EUCOM Germany : GS Site Supervisor

• Wiesbaden, Hessen Führungs-/ Leitungspositionen KBR leads the government services world contingency market by providing responsive, full-service logistics support to forces deployed around the world under the Logistics Civil Augmentation[...]

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KBR leads the government services world contingency market by providing responsive, full-service logistics support to forces deployed around the world under the Logistics Civil Augmentation Program contract (LOGCAP) . KBRs enduring mission support of [...] back to 1992 when we served as the contracts original prime contractor. Today, we have a workforce of over 6, 000 people representing 40 nationalities who perform work on the contract in 10 countries. Job Summary As a GS Site Supervisor, you will be stationed at a project site and assume responsibility for overseeing all activities related to an industrial maintenance [...] Keep management informed of issues and concerns. Enforce the companys Zero Harm and Courage to Care Philosophy. Communicate effectively with peers. Compile and write reports. Coordinate and communicate effectively with USG and LOGCAP representatives. This role involves not only the technical aspects of site supervision but also requires effective collaboration, communication, and adherence to safety and company philosophies. Perform other duties [...]

Job vor 2 Tagen bei Jobleads gefunden Fire Suppression System Engineer (Sprinkler Hydrant Systems) (m/f/d) - Gigafactory Berlin-Bra. . . • Stadthagen, Niedersachsen Fire Suppression System Engineer (Sprinkler Hydrant Systems) (m/f/d) - Gigafactory Berlin-Brandenburg Job Category: Construction Facilities Location: Gigafactory Berlin-Brandenburg Req. ID: 241341 Job Type: Full-time What[...]

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[...] innovation and efficiency. Our employees will ensure that we achieve our goals, and we welcome you to help us write the next chapter of our success story. As a Fire Suppression System Engineer (Sprinkler Hydrant Systems) (m/f/d) , you will support the safe, compliant, and efficient operation of sprinkler and hydrant systems. You will work closely with internal teams and external [...] responsibility for system understanding and improvement suggestions. What Youll Do: Coordinate and monitor routine maintenance and inspections of sprinkler and hydrant systems Support implementation of safety and compliance measures according to legal and company standards Assist in maintaining and updating technical documentation (e. g. , maintenance logs, inspection protocols) Collaborate with certified third-party service providers for maintenance and repairs Ensure systems are returned to operational state promptly after service or repairs Escalate technical issues or system irregularities to P3 or manager level Contribute to the continuous improvement of maintenance processes Document and communicate work progress clearly to the team and supervisor Manage handovers from EPC to technical service What Youll Bring: Technical education (e. g. , technician, engineer, or comparable qualification) [...]

Job vor 2 Tagen bei Jobleads gefunden

Associate Partnerships Officer

• Wien [...] of SDG Innovation and Economic Transformation (IET) is responsible for the development of innovative UNIDO services in the areas of agro-industry and agribusiness, sustainability standards and fair production, and climate-relevant or climate-improving technologies. It is also responsible for developing innovative technical cooperation concepts, identifying new sources and means of finance and entering into new partnerships with a broad range of relevant [...] and coordinates partnerships with global initiatives, fora and developmental partners engaged in sustainable industrial development. The Associate Programme Officer works under the overall guidance of the Chief of the Division of Public Private Partnerships, in close collaboration with colleagues to support the mandate of the Division to promote strategic partnerships to increase the impact potential of UNIDO projects and programmes. At [...] service. The measure of success is timely, consistent and appropriate delivery of results. The UNIDO Staff Performance Management System reinforces the collaboration within formal units as well as among cross-functional teams. In this context, the incumbent collaborates with his/ her supervisor and colleagues, within as well as outside the division. Within the formal teams, the incumbent may be expected to backstop [...]

Job vor 2 Tagen bei Jobleads gefunden Nuclear Fuel Engineering Specialist • Wien [...] applicants location. Organizational Setting The Division of Nuclear Fuel Cycle and Waste Technology (NEFW) comprises the Nuclear Fuel Cycle and Materials Section, the Waste Technology Section, the Decommissioning Environmental Remediation Section and the Research Reactor Section. The Division seeks to support Member States in building their capacity to access technologies, to share good practices and to develop safe and effective approaches [...] the field of advanced and innovative nuclear fuels. This involves: (i) bringing together international experts to prepare state-of-the-art and best practice reports in the areas of nuclear fuel design, fabrication, and performance assessment in normal and accidental situations; (ii) supporting technical cooperation projects of the IAEA TC programme, by organizing expert missions, scientific visits, fellowships, and workshops to develop capacity building [...] and expected results in the context of the Department/ Divisions programme. Evaluates his/ her results realistically, drawing conclusions from lessons learned. Teamwork Actively contributes to achieving team results. Supports team decisions. Functional Competencies Name Definition Judgement/ decision making Consults with supervisor/ manager and takes decisions in full compliance with the Agencys regulations and rules. Makes decisions reflecting best practice and professional [...]

Job vor 2 Tagen bei Jobleads gefunden

Supervisor-Construction

Führungs-/ Leitungspositionen [...] continuously improve systems to monitor the condition of BACs construction services. Coordination of Indigenous workers with subcontractors, CDEP and BAC labour hire by PM to ensure work is done to programme and as per scope and specification Advise on any technical issues on site and the best solution reporting outcome and ensure follow up and consultation with Manager to a satisfactory [...] tenders as needed Assist with scopes of works as required Work effectively in a team environment Identify continuous improvement opportunities Develop and maintain positive stakeholder relationships with all BAC staff, and develop sound working relationships through delivering appropriate and honest support and/or feedback. Ensure communications are appropriate to BAC Employees, Directors, Communities, Stakeholders and partner organisations. Any other duties requested by your supervisor which are within your capabilities. Significant project management, supervision and coordination of building projects through internal and external contractors. Demonstrated [...]

Job vor 2 Tagen bei Jobleads gefunden Technical Support Professional • Böblingen, Baden- Württemberg Join a team recognized for leadership, innovation and diversity We are looking for a Technical Support Engineer to provide assistance to our customers. You will[...]

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Join a team recognized for leadership, innovation and diversity We are looking for a Technical Support Engineer to provide assistance to our customers. You will diagnose and troubleshoot software and hardware problems and help our customers [...] directly at the installation. To be familiar with IoT would be positively evaluated to be prepared for Honeywells strategy. The main product responsibility will be in Niagara software support and in the Trend controller system. This can be a PC-based supervisor installation, or a field controller-based BMS application including integration options. The peripheral devices like I/ O modules and connected field [...]

Job vor 2 Tagen bei Jobleads gefunden

Accounting Senior Manager-Business Services

[...] role in Blue Rocks growth and success and allows you to partner with some of the most entrepreneurial business owners. About Blue Rock Accounting At Blue Rock, were not just accountants were business growth partners. Our multidisciplinary team offers unrivaled support in Tax Advisory, Business Advisory, Cloud Accounting Analytics, Corporate Advisory, Startup Advisory, Grants Incentives, and Private Client Advisory. We use [...] a key part in overseeing the progression and growth of our more junior level accountants. Managing a client list, including meeting with clients and maintaining strong client relationships, workflow forecasting, ATO lodgement and ATO debt management. Collaborating with our Accounting supervisor and manager group and contributing to the program. Pro-actively seeking opportunities where added value or additional products and services can [...] consulting engagements including cash flow forecasting, business acquisition/ sale and specialist tax advice. Mitigating risk and planning strategies to minimise tax on such engagements. Requirements We want to hear from people who have: 5+ years of public practice accounting. Strong technical proficiency in tax and consulting/ modelling engagements including budgeting, cash flow forecasting evaluations. Excellent Microsoft Excel skills and strong Xero [...]

Job vor 2 Tagen bei Jobleads gefunden Structural Steel Shop Supervisor Führungs-/ Leitungspositionen Work-Life-Balance Add expected salary to your profile for insights About the role Milkon Steel is seeking an experienced Structural Steel Shop Supervisor to join our team[...]

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Add expected salary to your profile for insights About the role Milkon Steel is seeking an experienced Structural Steel Shop Supervisor to join our team in Seaford, Victoria. This is a full-time role where you will be responsible for overseeing the [...] of welding techniques, steel fabrication processes and quality control procedures Excellent project management and problem-solving skills to coordinate complex workflows Strong leadership and people management abilities to motivate and upskill a team Familiarity with reading and interpreting engineering drawings and technical specifications A relevant trade qualification or certificate in Welding, Boilermaking or Structural Steel Fabrication Demonstrated commitment to workplace health and safety What we offer At Milkon Steel, we are committed to investing in our people and providing them with the support and resources they need to succeed. As a Structural Steel Shop Supervisor, you can expect: Competitive salary and performance-based bonuses [...]

Job vor 3 Tagen bei Jobleads gefunden

Climate, Biodiversity and Restoration Manager (m-f-d)

• Bonn, Nordrhein- Westfalen In 2020, the FSC members approved Motion 20 asking FSC to put Climate Change and Biodiversity loss as center stage in the implementation of the Global Strategy. The Climate, Biodiversity Restoration Manager will support the Senior CBR Manager ensure conceptual alignment and operational progress on the current and future activities in Climate, Biodiversity and [...] CBR Strategic Framework. Support the integration of the CBR Strategic Framework in the FSC Global Strategy. Support the analysis of feasibility of CBR related motions and initiatives. Represent FSC externally in meetings and events. Additional tasks as agreed with the supervisor. Your Profile University/ technical college degree in climate science, conservation, forestry, environmental sciences, sustainability, or a related field. Training in Project Management, Communications, and/or [...]
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Job vor 3 Tagen bei Jobleads gefunden Executive Officer (2 positions) • Genf Work-Life-Balance OBJECTIVES OF THE PROGRAMME Unitaid is a multilateral partnership hosted by the World Health Organization. Unitaid is focused on making a unique and impactful contribution[...]

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[...] products (i. e. preventatives, medicines and diagnostics) . These investments typically target market-based interventions such as price reductions, improvements in quality and supply, and the introduction of innovative products more suitable for the populations in need. Description Of Duties Provide support to the Executive Leadership in delivering strategic and timely advice. Liaise on behalf of ED/ DED with all staff, partners and stakeholders on issues of strategic, technical and programmatic relevance. Manage priority projects and strategic initiatives under the remit of the Executive Office, including but not limited [...] Oversee and coordinate communications from the Executive Leadership to all staff. Develop and maintain strong, mutually supportive working relationships, and collaboration with each of the units within the Unitaid Secretariat. Perform other related duties as required or instructed by the supervisor. Required Qualifications Education Essential : Advanced level university degree in international development, social sciences, economics, health, international relations or another [...]
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Job vor 3 Tagen bei Jobleads gefunden Executive Officer (2 positions) • Genf Work-Life-Balance Job Description-Executive Officer (2 positions) (2501025) Grade: P4 Contractual Arrangement: Fixed-term appointment Contract Duration (Years, Months, Days) : 2 Years Job Posting Posted on: Apr[...]

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[...] products (i. e. preventatives, medicines and diagnostics) . These investments typically target market-based interventions such as price reductions, improvements in quality and supply, and the introduction of innovative products more suitable for the populations in need. DESCRIPTION OF DUTIES Provide support to the Executive Leadership in delivering strategic and timely advice. Liaise on behalf of ED/ DED with all staff, partners and stakeholders on the issues of strategic, technical and programmatic relevance. Manage priority projects and strategic initiatives under the remit of the Executive Office, including but not limited [...] Oversee and coordinate communications from the Executive Leadership to all staff. Develop and maintain strong, mutually supportive working relationships, and collaboration with each of the units within the Unitaid Secretariat. Perform other related duties as required or instructed by the supervisor. REQUIRED QUALIFICATIONS Education Advanced level university degree in international development, social sciences, economics, health, international relations, or another field related [...]

Job vor 4 Tagen bei Jobleads gefunden Head of Accounting Tax • Kreuzlingen, Thurgau Führungs-/ Leitungspositionen Become fan of your job. Yes it is EXCITING-to work with us. We are people with E motion and passion who strive for e X[...]

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[...] varied position, you will be in charge of managing and coordinating the Accounting Tax department in all areas of responsibility. You will be required to prepare the monthly and annual financial statements on time, including the corresponding tax compliance, and support interim and main audits. Together with your team, you will ensure efficient accounting organization in our Accounting Shared Service Center and be the operational and technical contact for our tax advisors, auditors and tax consultants. Close cooperation with the management regarding commercial and company law matters [...] our HFG College, an induction plan and mentoring program, we ensure the optimal integration of our new employees. Working from home On up to two days per week, our employees have the opportunity to work from home. Dogs If the supervisor as well as the colleagues agree, our employees are allowed to bring their dog to the workplace. Trainings Job-specific as [...]
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Job vor 4 Tagen bei Jobleads gefunden Senior ICT Associate (System Administrator) PSA5 • Bonn, Nordrhein- Westfalen Social network you want to login/ join with: Senior ICT Associate (System Administrator) PSA5, Bonn Client: United Nations University Location: Bonn, Germany Job Category: Other[...]

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[...] Ensure that the corporate software repository and self-service portal are maintained, software is up-to-date, available to end users and being delivered correctly. Regularly deploy security-and product updates to mitigate emerging cyber-threats. Maintain ICT equipment such as computers and laptops including support information. Service Support: Coordinate service support to personnel Provide guidance and support for the delivery of responsive first-and second-level support [...] of developments in technology and make recommendations for improvements and acquisitions of hardware, software, devices, tools, etc. to facilitate work. Provide basic training to ICT staff and end-users on the use of standard systems and applications and draft end-user and/or technical documentation as required. Infrastructure Administration: Maintain the infrastructure administration Install, configure, test, and deploy server hardware and software. Perform day-to-day [...] machines, High Availability, and Fault Tolerance. Manage backups of servers following standard backup procedures and in line with the disaster recovery and business continuity plan. Troubleshoot issues related to backup, virtualization and storage technologies. Perform other duties as assigned by supervisor Key performance indicators Timely and quality development and implementation of systems and solutions. Quality service response and resolution of first-and [...]
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Job vor 5 Tagen bei Jobleads gefunden Supv. Production. 1. E • Bremen Job Details Job Location : Bremen, OH Position Type : Full Time Salary Range : 65000.00-85000.00 Salary/ year Travel Percentage : None Job Shift :[...]

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[...] gas, and nuclear industries. Our equipment helps optimize well pad design, improve separation efficiency and lower overall equipment spend through high-performance surface separation and processing technology. Our equipment is setting new standards for performance and economics nationwide. SUMMARY The Production Supervisor is primarily responsible for the development, coordination, leadership and continuous improvement of designated work areas. This position empowers hourly workforce [...] (including overtime and vacation) . Assists teams (including maintenance and engineering) with continuous improvement initiatives (driving safety, quality and process efficiencies) . Manages goal setting, tracking and communication. Identifies training needs and coordinates cross-training opportunities. Acts as facilitator between operations support teams and other departments. Assists sales, Production Control and Production Coordinator in expediting critical orders. Assists quality and technical services in resolving quality issues-customer claims, corrective action as assigned by technical services and quality department. Participates in safety meetings, [...]

Job vor 5 Tagen bei Jobleads gefunden Subject matter expert • Hannover, Niedersachsen The Subject Matter Expert (SME) is required to be proficient with all functions and processes related to the Campaign and be able to transfer knowledge[...]

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The Subject Matter Expert (SME) is required to be proficient with all functions and processes related to the Campaign and be able to transfer knowledge accordingly. The SME is required to use his/ her expertise to support the strategic direction of the campaign. Contax360 BPO Solutions, a leading provider of global contact center solutions and a dynamic, [...] SME is required to use his/ her expertise to support the strategic direction of the campaign. KEY FUNCTIONS AND DUTIES Provide assistance to agents. Assist with escalated issues. Conduct training or provide assistance with training when required. Act as a supervisor when requested and supervise the shift in the absence of the supervisor. Communicate performance issues to the Supervisor and Quality [...] are clearly understood. Assist with any reporting or support type tasks assigned by a supervisor or manager. Participate in client calls, calibrations, or meetings when deemed necessary. Assist in maintaining decorum, governance/ order, and professionalism in the department. Report all technical or system-related issues internally to supervisor, manager, and IT. Perform other duties as assigned. JOB SPECIFICATION/ COMPETENCIES CXCs and or [...]
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