Job vor 10 Tagen bei StepStone gefunden
Flaconi GmbH
Junior Customer Service Agent French Market (all genders)
• Berlin
Beratungs-/ Consultingtätigkeiten Absolventen, Einsteiger, Trainees
Sabbaticals Work-Life-Balance
[...] main points of contact for our customers, dealing with enquiries, complaints and queries. If you are empathetic, resilient and looking for a career in customer care, we would love to hear from you You will communicate with our customers via
telephone and e-mail to answer all their inquiries and create a positive customer experience. You will independently resolve customer inquiries and manage critical customer requests in a professional and friendly manner. You will advise and provide tailored recommendations to our customers regarding beauty and our products. Through competency and a friendly and positive approach, you will ensure our customers are completely satisfied with the outcome of their query. You will contribute to a positive and supportive team environment. Completed a business apprenticeship or a similar degree. Initial experience in customer service, preferably in the beauty or e-commerce sectors. You have a friendly demeanor and are a team player. Demonstrate good communication skills, resilience, empathy, and good problem-solving skills, with a service-oriented [...] Actively shape your own career path by taking advantage of our internal and external training opportunities. We care about your well being: We want to support you also during difficult times. For this, we offer you and your close relatives
counseling sessions with mental health professionals. flaconi Fitness: a wide range of sports options discounts on memberships. Family first: Our emergency-daycare is there for you in out-of-the-ordinary situations to look after your child on site at our office. Thinking about tomorrow together: flaconi subsidizes your savings contribution to the company pension scheme with an additional 20. A comfortable working space with everything you need: High end technical equipment, fruits and drinks, no dress code and dogs are welcome in our office Other perks: Great discounts in our online shop as well with our partner companies, cool team events company parties. Flaconi GmbH sucht in Berlin eine/n Junior Customer Service Agent French Market (all genders) (ID-Nummer: 12317410) 42655309 [...]
