Telesales Supervisor Stellenangebote

Job am 07.03.2025 bei Neuvoo gefunden Tilray Brands

Customer Service Supervisor

• Densborn, Rhineland- Palatinate Führungs-/ Leitungspositionen Customer Service. Customer Service Supervisor (m/f/d) We are looking for a committed and flexible employee (m/f/d) to lead our customer service team in Germany as a Customer Service Supervisor (m/f/d) . Your Role: Management of the customer service/ telesales team (functional and disciplinary) Ensuring service and quality standards Operational responsibility for the day-to-day business/ pharmacy Permanent analysis and control of KPIs Analyses, profitability calculations for measures in the area of customer service/ pharmacy Monthly sales reporting Continuous development of employees in customer service/ telesales Interdepartmental cooperation with the marketing department Participation in congresses and trade fairs Management and organization of telesales/ marketing training Preparation of monthly sales figures for pharmacy direct business Your Profile: Studies in business administrationor comparable study/ training More than 5 years of customer service experience and experience in managing teams Fluent spoken and written English and German Confident use of MS-Office Concentrated and accurate work Ability to work in a team Self-confident customer-friendly and suave [...]
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