Contact Center Operations Jobs in Leipzig: 1 Stellenangebote

1 Stellenangebot

Stellenangebote Contact Center Operations Leipzig Jobs bei Jobleads

Job vom 13.10.2024

Customer Service Director (f/m/d)

• Leipzig, Sachsen Führungs-/ Leitungspositionen Work-Life-Balance

MEHR

[...] of customer feedback and performance data to drive continuous improvement and optimize processes. Increase in cost efficiency by managing the departments budget, identifying and managing outsourcing opportunities and optimizing resource allocation. Collaboration with other departments to improve service quality, streamline operations, and enhance product or service offerings. Addressing escalated customer issues and development of contingency plans to handle service disruptions. What You ll Bring Extensive Experience in a senior leadership role within customer service or contact center management. Strong knowledge of customer service principles, processes, and technologies (CRM systems, service platforms) . Excellent leadership and people management [...]
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Contact Center Operations Stellenangebote in Leipzig

1 Stellenangebot

Stellenangebote Contact Center Operations Leipzig Jobs bei Jobleads

Customer Service Director (f/m/d)