Customer Satisfaction Agent Stellenangebote


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Jobbörse Stellenangebote Customer Satisfaction Agent Jobs gefunden bei Jobbörse StepStone

Stellenangebote Customer Satisfaction Agent Jobs bei StepStone


Job vom 22.10.2024 Sprint Ray Europe GmbH

Customer Service Agent (f/m/d)

• Weiterstadt Beratungs-/ Consultingtätigkeiten
MEHRSprint Ray Europe GmbH sucht in Weiterstadt eine/n Customer Service Agent (f/m/d) (ID- Nummer: 11618809) . Sprint Ray is a forward- thinking, nimble company on a journey to provide digital dentistry [...] to questions and concerns and respond promptly with a resolution according to company guidelines Understand Sprint Ray products and services and provide recommendations to customers where necessary Manage tickets and ensure customers receive responses in a timely manner Ensure customer satisfaction and provide professional customer service Engage in daily/ weekly/ monthly training and assessments, in order to keep up to date [...]
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Neu Job vor 6 Std. gefunden Avaloq Team Head- Account Servicing DE- Berlin- Vollzeit, Homeoffice • Berlin, 10178 Homeoffice möglich Work-Life-Balance
MEHR[...] Manage and develop your team through inspiring leadership, foster a culture of openness and excellence for cross- functional and interregional collaboration, and build a strong talent pipeline Work with internal stakeholders to further enhance and streamline the service and improve customer satisfaction ratings, supporting and implementing change in daily processes Ensure efficient and high- quality delivery of all services, in line with [...] service level agreements Maintain positive relationships with the network and clients, which will contribute to improving the overall quality of the service Assume the role of senior point of contact for escalations involving the teamBe a role model and an agent for change to drive the implementation of strategic efficiency, growth initiatives, transformation and business development while achieving financial targets Support [...]
Job vor 2 Tagen gefunden Avaloq

Team Head Payments Germany- Berlin- Vollzeit, Homeoffice

• Berlin, 10178 Homeoffice möglich Work-Life-Balance
MEHR[...] will report directly to the Global Head of Cash Operations (Payments, FX/ MM/ Liquidity Management, Cost Fees) within the Banking Operations business area. Your key tasks Work with internal stakeholders to further enhance and streamline the Payments service and improve customer satisfaction ratings, supporting and implementing change in daily processes Ensure efficient and high- quality delivery of all services, in line with [...] inspiring leadership, foster a culture of openness and excellence for cross- functional and interregional collaboration, and build a strong talent pipeline Assume the role of senior point of contact for escalations involving the Payments teamBe a role model and an agent for change to drive the implementation of strategic efficiency, growth initiatives, transformation and business development while achieving financial targets Qualifications [...]
Job vor 2 Tagen gefunden Avaloq Team Head- Banking Operations Service Desk DE- Berlin- Vollzeit, Homeoffice • Berlin, 10178 Homeoffice möglich Work-Life-Balance
MEHR[...] role, you will report directly to the Head of Banking Operations Germany within the Banking Operations business area. The team acts as an interface between customers and the operational back office teams at Avaloq. Flexibility and commitment are essential, because customer satisfaction is our top priority. Your key tasks Manage and Develop your team through inspiring leadership, foster a culture of openness [...] service level agreements Maintain positive relationships with the network and clients, which will contribute to improving the overall quality of the service Assume the role of senior point of contact for escalations involving the teamBe a role model and an agent for change to drive the implementation of strategic efficiency, growth initiatives, transformation and business development while achieving financial targets Support [...]
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Jobbörse Stellenangebote Customer Satisfaction Agent Jobs gefunden bei Jobbörse Jobleads

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Neu Job vor 6 Std. gefunden

Ecommerce Customer Support Agent

• Halle (Saale) , Sachsen- Anhalt
MEHR[...] to several weeks. While we do not hire directly on behalf of ourselves, we work with leading DTC brands and agencies to ensure you find a position offering growth, job security, and an engaging work environment. Responsibilities: Respond promptly to customer inquiries via email, chat, phone, and social media platforms. Assist customers with placing orders, tracking shipments, processing returns, and handling [...] concerns and provide timely solutions. Stay informed about new products, services, and promotions to provide accurate and relevant information to customers. Contribute to team goals by meeting individual and department service targets such as response time, resolution rate, and customer satisfaction. Qualifications: High school diploma or equivalent; a degree in Customer Service or a related field is a plus. 1- 2 [...]
Job gestern gefunden Senior Operations Manager- NL • Düsseldorf, Nordrhein- Westfalen
MEHRWhy loveholidays? We re the world s fastest- growing online travel agent, on a mission to open the world to everyone with unlimited choice, unmatched ease and unmissable value. At loveholidays, our team is the driving force behind our role as our customers personal holiday expert- the smart way to get away. The impact you ll have This Senior Operations Manager role is critical to launching and expanding our Customer Service in the Netherlands. Youll partner with our Cape Town, South Africa team to build a high- performing customer service [...] for driving continual improvements with our supply partners so as to drive a superior customer and agent customer experience. Youll be a vital part of achieving our teams, departments, and company- wide goals by driving exceptional operational performance, exceeding customer satisfaction targets, and consistently meeting service level agreements. The role is a hybrid role either based in Hammersmith, London or in [...]
Job gestern gefunden

Senior Operations Manager- NL

• Düsseldorf, Nordrhein- Westfalen
MEHRWhy loveholidays? We re the world s fastest- growing online travel agent, on a mission to open the world to everyone with unlimited choice, unmatched ease and unmissable value. At loveholidays, our team is the driving force behind our role as our customers personal holiday expert- the smart way to get away. The impact you ll have This Senior Operations Manager role is critical to launching and expanding our Customer Service in the Netherlands. Youll partner with our Cape Town, South Africa team to build a high- performing customer service [...] be responsible for driving continual improvements with our supply partners to drive a superior customer and agent customer experience. Youll be a vital part of achieving our teams, departments, and company- wide goals by driving exceptional operational performance, exceeding customer satisfaction targets, and consistently meeting service level agreements. The role is a hybrid role either based in Hammersmith, London or in [...]
Job vor 3 Tagen gefunden Product Manager Budapest, Hungary • München, Bayern
MEHR[...] ESG. Empowering more than 1 million users and 700, 000 board members and leaders with a holistic view of their organization s GRC practices so they can make better decisions, faster. No matter the challenge. At Diligent, you are an agent of positive change. You are joining a team of passionate, smart, creative people who not only want to help build [...] improve their bottom line, keep pace with stakeholder expectations and create lasting, positive impact on the world. The ideal candidate will have deep experience building world class user experience, particularly in consumer- facing or B2B2C roles. Additionally, they have strong customer focus, experience in SaaS product management, and a proven track record of successfully delivering data- driven products. Ideally, their past [...] product metrics, track customer feedback, and leverage data- driven insights to make informed product decisions and optimize product performance. Champion a customer- centric approach throughout the organization, advocating for user experience enhancements, conducting user testing, and ensuring product usability and satisfaction. Required Experience/ Skills Extensive experience in product management, with a strong background in developing and managing world- class user experiences [...]
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Job vor 4 Tagen gefunden

Pre Sales, Risk and Compliance (Bahasa Malay/ Indonesia) Singapore, Central, Singapore

• München, Bayern
MEHR[...] ESG. Empowering more than 1 million users and 700, 000 board members and leaders with a holistic view of their organization s GRC practices so they can make better decisions, faster. No matter the challenge. At Diligent, you are an agent of positive change. You are joining a team of passionate, smart, creative people who not only want to help build [...] and ESG personas. Key Responsibilities Leads solution designs, presentations and demonstrations to prospects and customers. Owns the product and technical aspects of sales engagements to achieve successful outcomes. Works closely with a variety of teams including Sales, Product Management, Marketing, Customer Success, Solution Architects, Competitive Intelligence, and other content contributors and resources. Proactively scopes the solution required to address customer requirements, [...] technical sales skills. Required Experience/ Skills Demonstrates expertise across Diligent solutions to qualify or win deals. Strong communication skills written and verbal in Bahasa or Malay. Partner with sales team and maintain a productive and positive relationship. Maintains high customer satisfaction ratings that meet company standards. Completes required training and development objectives within the assigned time frame. Self- enabling; rapidly acquires [...]
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Job vor 4 Tagen gefunden Global Head of OCFO Commercial (Own Controlled Flight Organization) • Raunheim, Hessen Führungs-/ Leitungspositionen
MEHR[...] Leadership and Channel Development Maximize Sales Across Channels: Oversee sales activities on a Block Space Agreement (BSA) level, targeting non- Maersk Beneficial Cargo Owner (BCO) customers such as Freight Forwarders, Postal Agents, and others to ensure full capacity utilization. Sales Agent Management: Develop and maintain strong relationships with General Sales Agents (GSAs) , end customers, and alternative sales channels to drive revenue growth. New Business Acquisition: Actively seek out new customer opportunities, pitching OCFOs capabilities and ensuring that our offerings meet the needs of various customer segments. Customer Solutions and Market Adaptation Solution Design: Lead the development of customized solutions for clients, leveraging OCFOs global network to meet specific customer needs. Existing Customer Success: Maintain a deep understanding of existing customer requirements, ensuring high levels of satisfaction and retention through proactive service and support. Pricing Strategy: Collaborate with the Network and Revenue Management teams to develop product- [...]
Job vor 4 Tagen gefunden

Global Head of OCFO Commercial (Own Controlled Flight Organization)

• Raunheim, Hessen Führungs-/ Leitungspositionen
MEHR[...] Leadership and Channel Development Maximize Sales Across Channels: Oversee sales activities on a Block Space Agreement (BSA) level, targeting non- Maersk Beneficial Cargo Owner (BCO) customers such as Freight Forwarders, Postal Agents, and others to ensure full capacity utilization. Sales Agent Management: Develop and maintain strong relationships with General Sales Agents (GSAs) , end customers, and alternative sales channels to drive revenue growth. New Business Acquisition: Actively seek out new customer opportunities, pitching OCFOs capabilities and ensuring that our offerings meet the needs of various customer segments. Customer Solutions and Market Adaptation Solution Design: Lead the development of customized solutions for clients, leveraging OCFOs global network to meet specific customer needs. Existing Customer Success: Maintain a deep understanding of existing customer requirements, ensuring high levels of satisfaction and retention through proactive service and support. Pricing Strategy: Collaborate with the Network and Revenue Management teams to develop product- [...]
Job vor 6 Tagen gefunden Implementation Specialist I- German Bengaluru, Karnataka, India • München, Bayern
MEHR[...] ESG. Empowering more than 1 million users and 700, 000 board members and leaders with a holistic view of their organization s GRC practices so they can make better decisions, faster. No matter the challenge. At Diligent, you are an agent of positive change. You are joining a team of passionate, smart, creative people who not only want to help build [...] our Bangalore team to see super exciting growth, in just under 2 years we have grown from 100 to 350 employees and will expect to double in size over the next year. Position Overview: The Implementation Specialist coordinates successful Diligent customer onboarding and training, and partners closely with the CSM client owner to help support long- term customer satisfaction, retention, expansion, and referral sales. The Implementation Specialist inspires, coaches, and develops Diligent s new and expanding customers, to drive [...]
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Job vor 10 Tagen gefunden

Account Manager, Strategic

• München, Bayern
MEHR[...] them realize value across our solutions. Our Account Management team owns retention and accelerates expansion, ultimately contributing to the transformation of our largest Enterprise customers worldwide. You will drive revenue growth across Atlassian s full product portfolio by delivering high customer retention rates, proactively engaging on expansion opportunities, and leading upsell, upgrade cross- sell opportunities throughout the customer lifecycle. You will [...] active listening skills whilst leading revenue expansion efforts from start to finish, and engaging with senior stakeholders Have a strategic approach in reviewing the global account footprint, and prioritizing customer engagements to maximize account growth and retention Be a change agent with the ability to continuously learn and implement feedback Show a tendency to operate daily with a sense of urgency, [...] new offerings and articulate those improvements to customers and our solution partners Forecasting accountability for your owned book of business Proactively identifying pockets of risk in your Customer s portfolio and triaging solutions to mitigate issues before they impact customer satisfaction Managing up internally to provide awareness and advocacy of customer needs Influencing cross- functional partners toward mutually beneficial outcomes Qualifications [...]
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Job vor 11 Tagen gefunden Associate Director Schedule Dispatch Strategy (m/f/d) • Ratingen, Nordrhein- Westfalen Führungs-/ Leitungspositionen
MEHR[...] of Global Schedule Dispatch Strategy will report directly to the Executive Director of Global Standards and Platforms. This role is critical in creating efficient and effective scheduling and dispatch processes across our global operations. This includes developing strategies to improve customer satisfaction, optimize technician productivity by leveraging scheduling tools and platforms, and driving process simplification and standardization. The successful candidate will have [...] ISDM, Remote Services, Parts/ Inventory ordering fulfillment, and other growth- based initiatives. Platform Optimization: Implement and optimize advanced scheduling and dispatch platforms. Streamline and standardize the use of scheduling tools and platforms to improve technician productivity and drive cost efficiency. Agent and Technician Engagement: Support initiatives aimed at improving agent and technician engagement and loyalty. Strive to put our most valuable [...]
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