Information Center Agent Stellenangebote

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Stellenangebote Information Center Agent Jobs bei Jobleads

Job vor 2 Tagen gefunden

Senior Software Engineer, Platform AI Vancouver, British Columbia, Canada

• München, Bayern

MEHR

[...] ESG. Empowering more than 1 million users and 700, 000 board members and leaders with a holistic view of their organization s GRC practices so they can make better decisions, faster. No matter the challenge. At Diligent, you are an agent of positive change. You are joining a team of passionate, smart, creative people who not only want to help build [...] the future, but who want to make the world a more sustainable, equitable and better place. Be a part of a global community on a mission to make a real impact. As a Software Engineer based out of our technical center of excellence in Vancouver, you will be working alongside a group of passionate and talented individuals in building Diligent s [...] age, military status, protected veteran status, marital status, registered domestic partner or civil union status, gender (including sex stereotyping and gender identity or expression) , medical condition (including, but not limited to, cancer- related or HIV/ AIDS related) , genetic information, or sexual orientation in accordance with applicable federal, state and local laws. We also consider qualified applicants regardless of criminal [...]
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Stellenangebote Information Center Agent Jobs bei StepStone

Job vom 22.10.2024 Sprint Ray Europe GmbH Customer Service Agent (f/m/d) • Weiterstadt Beratungs-/ Consultingtätigkeiten

MEHR

Sprint Ray Europe GmbH sucht in Weiterstadt eine/n Customer Service Agent (f/m/d) (ID- Nummer: 11618809) . Sprint Ray is a forward- thinking, nimble company on a journey to provide digital dentistry [...] open corporate culture and communicative environment help ensure that our work makes a difference. Provide excellent and efficient customer support on Sprint Ray products and services Process purchase and sales orders for external customers and internal stakeholders Collect all relevant information from customers, according to the company s SOP, and record them Acknowledge and resolve customer complaints and escalate to proper [...] Working in a dedicated team with open communication in a motivating work environment in a growing technology company Our modern and open offices in Weiterstadt (near Darmstadt) are located in an attractive business park together with a gym, restaurant, daycare center and close to the Loop 5 shopping center and other specialty markets Independent work with flat hierarchies and short decision- [...]
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Stellenangebote Information Center Agent Jobs bei Neuvoo

Job vor 9 Tagen gefunden AT T

Technical Support agent

• Hernals, Vienna, Austria
Vergütung / Gehalt: EUR 1910,- Homeoffice möglich

MEHR

[...] opportunity to gain experience and access resources that will help you make a significant impact on your future. Why AT T? AT T is dedicated to delivering top- tier service, ensuring our customers stay connected with the people, entertainment, and information they value most. Whether youre a recent graduate or an experienced professional, we offer an ideal platform to propel your [...] handle difficult situations with patience and empathy Logical thinking and a passion for problem solving Interest in technology and eagerness to learn Resilience and strong work ethic suitable for a fast- paced environment Previous experience in a technical or support center is a plus, but not required Important Information: Contract Type : Unlimited, Full Time (40 hours per week/ 8 hours [...]
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Weitere Stellenangebote Information Center Agent bei Jobleads

Job gestern gefunden Director, Global Medical Information Review • Zürich Führungs-/ Leitungspositionen

MEHR

By clicking the Apply button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda s Privacy Notice and Terms of Use . [...] and the pharmaceutical industry through high- quality and aligned medical information and communication. The leader in this position will be accountable for aligning and integrating process and technology efficiencies for all GMAO Medical Information Review activities, along with being an agent for change management and a champion for modern medical affairs operations. This leader will develop and prioritize functional processes, plans [...] needs assessments and development of global core response documents (GCRDs) that are strategically aligned with regional and local needs, and partner with global Medical Leads, as appropriate, to ensure approval of GCRDs. Directly oversee and manage the medical information contact center operations on behalf of the US Oncology Medical Affairs organization actively monitor efficiency and continuously assess technology improvements to maintain [...]
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Job gestern gefunden

Director, Global Medical Information Review

• Zürich Führungs-/ Leitungspositionen

MEHR

Job vor 3 Tagen gefunden Production Engineer • Bremen

MEHR

[...] in Europe and to provide highly skilled consulting. Key Tasks and Responsibilities As part of the Ariane Group Production and Planning team, you will have the following responsibilities: Review of changes and the revised parts lists Analyze change requests (Team Center) and quality notifications (SAP) and derive the necessary changes in the work plan Evaluate the criticality of the required changes [...] Office and experience/ knowledge of SAP/ PAS, Team Center, and CATIA/ CAD; Independent, solution- oriented, self- reliant, and goal- oriented working style and with the ability to integrate well into a team Good communication skills to ensure the flow of information Fluency in English and German is mandatory. This job is located in Bremen, Germany. If you think you have what [...] customized per location to better match local needs. Here in the spotlight are 3 of them for our employees located in Germany at our industry customers. Relocation Support Financial Support for your relocation expenses and Administrative support from our relocation agent to ease the move. When necessary we support also the Visa application to live and work in Germany. 30 Days [...]
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Job vor 3 Tagen gefunden

Head of Services (m/w/d)

• Berlin Führungs-/ Leitungspositionen

MEHR

We re looking for a curious Head of Services at Televic GSP. At Televic GSP we are dedicated to providing innovative and reliable railway passenger information and communication systems. With 35+ years of experience in the rail industry and in close cooperation with our customers, we [...] strategic position with focus on After Sales/ Services? Eager to work for an expanding organization with a global focus? Working as Head of Services You are the entrepreneur fully responsible for our services business: You manage and master the profit center KPI s of the After Sales services business (e. g. order bid pipeline, revenue, EBIT, ROI, cash) ; You continuously [...] mindset and is able to translate a complex environment into actionable plans, guaranteeing simplicity and efficiency for all stakeholders; Is willing to travel up to 20 of his/ her time; Has a no- nonsense mentality and is an inspiring change agent with a passion to win. What s in it for you? The opportunity to make a difference in a growing [...]
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Job vor 9 Tagen gefunden Solutions Architect, Conversational AI, Cloud Apps • Zürich

MEHR

[...] Science, Statistics, Applied Mathematics, Data Science, or a related discipline. Certified Machine Learning Engineer. Experience with all phases of a Machine Learning project delivery (e. g. , data collection, production deployment, etc. ) . Experience building, integrating, and deploying Contact Center solutions. Ability to communicate with a wide range of cross- functional and customer stakeholders, both verbally and through presentations. Excellent [...] the Solutions Architect for Conversational AI, you will contribute to Google s innovations of Contact Center AI (CCAI) solutions for customers and partners. You will create proof of concepts and prototypes with the newest Generative AI capabilities and innovative virtual agent solutions using LLM- driven capabilities in Contact Center AI to enable digital transformation for customers and partners. You will maintain [...] briefings, proof- of- concept work, and the coordination of supporting technical resources. Prepare and deliver product messaging to highlight the Google Cloud AI value proposition, using techniques that include whiteboard and slide presentations, product demonstrations, white papers, and Request for Information. Collaborate with the Product and Engineering team to identify product gaps, and work with cross- functional teams to design solutions. [...]
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Job vor 12 Tagen gefunden

Senior Process Improvement Manager

• Berlin

MEHR

[...] of improvement initiatives and optimize processes continuously. Cross functional collaboration Engage with internal partners across Care and other teams at Get Your Guide to ensure alignment and support for process initiatives. Build bridges that enable the two way flow of information and impact opportunity. Influence partner roadmaps. Act as a change agent within the organization, promoting best practices and process standardization across teams. Quality Assurance Ensure compliance with internal policies and regulatory [...] address process gaps and enhance operational standards proactively. Who you are: 7+ years of experience in process improvement, operations management, or a related field, including at least 3 years managing teams. Preference for experience specifically in customer care or contact center setting. Preferred Certifications: Lean Six Sigma (Green Belt or Black Belt) , PMP. A passionate and customer- oriented mind- set [...]

Job vor 12 Tagen gefunden Expert Technical IT Consulting (Cloud Data Center ) (m/f/d. . . • Stuttgart, Baden- Württemberg Beratungs-/ Consultingtätigkeiten Work-Life-Balance

MEHR

[...] role We are looking for a highly motivated and experienced Technical Consultant Cloud (m/f/d) , to join our team. The Technical Consultant Cloud Azure Cloud is responsible for improving digital employee experience, application proficiency and adoption through cloud and data center solutions. You will plan and execute in- application guidance strategies, collaborate with business and IT teams, and develop adoption strategies [...] the cloud team. Monitor content and workflow usage and effectiveness to accommodate software and business processes Collaborate with business and IT teams to drive adoption of existing applications and strategize for successful deployment of new technologies. Act as a change agent and enable communication between business, clients, and other relevant stakeholders Show your expertise Bachelors degree in computer science, information technology, engineering, system analysis or a related study, or equivalent experience Proven experience with service management of Cloud Data Center [...]

Job vor 14 Tagen gefunden

Solutions Engineer (m/f/d)

• Berlin

MEHR

[...] to the Head of Solutions Engineering. Your Impact This is an incredibly important role as you will directly impact the growth and trajectory of Zeotap. You will be masterful with internal and external engagements and put the customer in the center of everything you do. You will work closely and collaborate with the Zeotap ecosystem to inspire them to support you [...] come to life with Zeotap through software demonstrations and rapid prototyping. Accurately report and forecast activity to regional and executive leadership. Learn and distribute market intelligence to your team (s) and greater Zeotap ecosystem. Adhere to Zeotaps company, privacy and information security policies and procedures. Complete all awareness trainings assigned on time. Become the trusted advisor of your territory. REQUIREMENTS At [...] and online consumer behavior leveraging 1P- 3P data. Industry Expertise: Proven experience leading strategy and digital roadmap projects in complex business and marketing environments. Consultative Selling: Ability to focus on solutioning customer needs with expertise in organizational design consulting. Change Agent: Success driving organizational change within customer organizations. Prospecting Skills: Relentless search to find new customers and expand existing value. Compelling [...]
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Job vor 14 Tagen gefunden Sr. Director Platforms Delivery Hubs (f/m/d) 80- 100 • Zürich Führungs-/ Leitungspositionen

MEHR

[...] IT platforms, lead high- impact transformation projects, and optimize software delivery through AI- driven automation. If youre ready to shape the future of IT at Sunrise, we want to hear from you Tasks In charge of Commercial IT platforms (including agent frontend solutions) , Digital engagement platforms for Sunrise and Sunrise Moments as well as Digital Innovation for Swiss- Ski Business ownership of Dev Sec Ops, API Community Portal and software delivery automation/ standardization Business Ownership of IT transformation projects Microservices, COM, SOM and One Network Inventory Management of Platforms Delivery Hubs cost center including budget planning and forecasting Oversight of the application Management of 7 domains; Digital, OMNI- Channel, Middleware/ Microservices, BSS, COM/ [...] men. In addition to our new Flex Work working model, we offer you above- average social benefits and attractive product advantages from the Sunrise range. Seize this opportunity to join us on our journey to actively help shape our future Information for agencies: Application dossiers sent or uploaded by placement agencies, or the like are not desired and will therefore not [...]

Job vor 14 Tagen gefunden

Junior Research Group Leader (all genders welcome)

• Göttingen, Niedersachsen Führungs-/ Leitungspositionen Absolventen, Einsteiger, Trainees Homeoffice möglich

MEHR

[...] Group Leader (all genders welcome) Entgeltgruppe 15 TV- L/ 100 to be filled. Starting date is 1/ 1/ 2025. The position is limited to 12/ 31/ 2030. The successful candidate will lead a junior research group in the new competence center Landscape resilience (Kompetenzzentrum Landschaftsresilienz) at the University of Göttingen, Germany, that will be funded by the Eva Mayr- Stihl foundation [...] forestry and agricultural sciences. The main focus could be on either environmental, ecological, socio- ecological, or socio- economic topics based on remote sensing data, in- situ measurements (e. g. , ecophysiology, inventory, eddy covariance, biodiversity) , modelling (e. g. , agent- based, process- based, machine learning) , or social science methods (e. g. , surveys, interviews, data analyses) . Tasks: Main [...] duration of six years, list of publications, certificates, and transcripts. For any questions on the competence center and the advertised position, please contact Prof. Dr. Alexander Knohl (email: bioklima- job uni- goettingen. de with subject Junior research group ) . Information on the involved institutions can be found on the websites of the Campus Centre of Biodiversity and Sustainable Land Use, [...]

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Stellenangebote Information Center Agent Jobs bei NewScientist Jobs

Job vor 2 Tagen gefunden Lenovo EMEA ISG Premier Support Engineer • Renfrew, Renfrewshire, United Kingdom, Renfrewshire

MEHR

General Information Req # WD00074771 Career area: Services Country/ Region: United Kingdom State: Renfrewshire City: Renfrew Date: Friday, November 15, 2024 [...] join our Infrastructure Solutions Group (ISG) . Your Key Responsibilities will be: Strong teamwork and global collaboration Serve as the primary point of contact for ISG hardware, software, and overall problem resolution. End- to- end case management. Provide live call center technical support using multiple systems, including phone, chat and eTicketing. Interface and collaborate with peer Geo Level 1 agents, Level [...] incident documentation, and knowledge base updates, as well as other customer and problem documentation as required Requirements: 3+ years of direct contact center experience in similar Intel and AMD based hardware environments Prior experience as a Level 2 contact center agent Experience troubleshooting from a solution level for appropriate data collection (logs) and isolation: architectural level and interfaces between component and [...]

Job vor 10 Tagen gefunden Lenovo

Premier Technical Support Engineer- Microsoft Azure

• Renfrew, Renfrewshire, United Kingdom, Renfrewshire

MEHR

General Information Req # WD00063803 Country/ Region: United Kingdom State: Renfrewshire City: Renfrew Date: Thursday, October 31, 2024 Working time: Full- [...] Lenovo ISG Services Delivery team. Strong technical skills, complex problem collaboration skills, as well as outstanding customer support and professional communications skills are essential to ensuring the best possible customer experience while resolving a high percentage of customer incidents. Contact Center Engineers must resolve the most complex customer problems, often collaborating with Microsoft s software Level 3 support teams. ISG Premier [...] with multiple teams (software development, quality assurance, product management, etc. ) . Key Responsibilities: Serve as the primary point of contact for ISG s Microsoft Premier Support for software, and overall problem resolution responsible for end- to- end case management. Agent is logged into telephony system and performs direct contact center role via phone, eTicketing, chat. Agent will interface and collaborating [...]

Job vom 12.10.2024 Lenovo EMEA Premier Support Engineer for Infrastructure Solutions • Renfrew, Renfrewshire, United Kingdom, Renfrewshire

MEHR

General Information Req # WD00070770 Career area: Engineering Country/ Region: United Kingdom State: Renfrewshire City: Renfrew Date: Monday, October 21, 2024 [...] ownership of end- to- end case management, ensuring timely problem resolution and smooth case flow. Maintain high customer satisfaction by effectively communicating, defusing difficult situations, and accurately documenting incidents, resolutions, and knowledge base updates. Requirements: 3+ years of direct contact center experience in similar Intel and AMD based hardware environments and prior experience as a Level 2 contact center agent Experience troubleshooting from a solution level for appropriate data collection (logs) and isolation: architectural level and interfaces between component and [...]
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Jobs aus Europeanlanguagejobs.com

Stellenangebote Information Center Agent Jobs bei Europeanlanguagejobs.com

Job vor 2 Tagen gefunden

Customer Service German (m, f) Banking

• Porto, Portugal

MEHR

Description: Start: 13th December Banking Project: German Role: As Customer Service Agent (m/f/d) for German you will support clients from one of the greatest German Banks. Job Description: You will be a [...] inbound activities such as chat and email. From the beginning, you will take an active role in providing excellent and nimble customer service experience and seek continuously for initiatives to enhance service and improve the overall customer experience Provision of information on product parameters/ conditions and ongoing marketing campaigns, branch organization and services Sales- oriented presentation of the product range Support [...] business customer segment Making appointments Final processing of inquiries, by sending forms, ordering duplicates or income statements, PIN/ TAN orders for online banking Implementation of card blocking Mediation processes by forwarding it to the branches, responsible hotlines, to the security center, quality management, to units in the Wealth Management segment, other group units or to the affiliates Navigation aid for the [...]
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Job vor 6 Tagen gefunden German- Speaking Cruise Line Agent (remote from Portugal) • Remote, Portugal

MEHR

[...] Sell and promote cruise packages, including cross- selling and upselling tailored options and associated products Offer comprehensive post- booking and booking management support to guests Assist travel agents with bookings, inquiries, and management of customer needs Provide accurate and helpful information on destinations, ships, travel documentation, pricing, and more Requirements: Requirements: Native fluency in German and a minimum B2 level of English Prior experience in a contact center or customer service role preferred Background in sales, tourism, or travel agencies is an advantage Strong digital proficiency and attention [...]
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Job vom 26.09.2024

German Hotel Booking Sales Junior agent for IGH- Lisbon

• Lisbon, Portugal Absolventen, Einsteiger, Trainees Work-Life-Balance

MEHR

[...] and market insight to a globally recognized company? Your Responsibilities Providing voice reservation services and customer contacts via phone Matching IHG products with guest needs for revenue generation and brand loyalty Ensuring a seamless customer experience using various tools and information Assisting guests with pre, in, and post- travel concerns Seeking continuous improvement in personal and team performance Contributing positively to team motivation and goal achievement Requirements: Your Profile Proficient in German and English High School Diploma or higher (preferred) Experience in the hotel/ travel industry (desired) Previous experience in a call center, ideally in sales and/ or customer service Strong communication skills and social intelligence Proficient in web navigation and adaptable to [...]

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