Job am 31.03.2025 bei StepStone gefunden
Sthree GMBH
Service Delivery Engineer (m/f/d)
• Düsseldorf
Homeoffice möglich
[...] locations in Germany. Our expertise lies in placing highly qualified candidates in permanent positions and project contracts. With us, you will find not only unlimited earning potential but also boundless career prospects, allowing you to determine your own success. We
support you with the industrys best training and mentoring program. For the Service Delivery
Engineer (m/f/d) , we are looking for individuals who aim for a rapid career advancement and seek continuous personal and professional development opportunities. Providing 1st and 2nd line support for all
IT products and services. Proactively taking ownership of Technology Support issues as they relate to specific sites as defined by the Service Delivery Manager. Answer inbound calls, live chat, and self-service requests; document, prioritise, assign, track and respond to incidents and requests in a timely manner. Be responsible for end-to-end ownership of incidents throughout their lifecycle. Ownership of
Desktop equipment (Laptops and peripherals) , Video Conferencing, Audio Visual and Telephony issues in regional sites either through active engagement with [...]